Jeevanpreet Kaur
Halifax,Nova Scotia
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Shift Manager
Wendy's
05.2024 - Current
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Promoted a positive work environment through open communication and constructive feedback.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Shift Supervisor
A&W
11.2022 - 04.2024
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Order Packer
Gap Warehouse
04.2021 - 07.2022
- Improved order accuracy by diligently following packing guidelines and double-checking items before packaging.
- Supported quality assurance initiatives by inspecting incoming products for defects or damage prior to packing them for shipment.
- Collaborated with other departments to resolve issues related to incorrect product selection or shortages in timely manner, ensuring customer satisfaction.
- Enhanced warehouse efficiency by maintaining clean and organized work area, allowing for easier access to products and supplies.
Education
Associate of Applied Science - Computer Information Systems
Canadore College of Applied Arts And Technology
Mississauga, Canada04.2022
Skills
- Staff Development
- Schedule oversight
- Handling Customer Complaints
- Customer service focus
- Punctual and Reliable
- Decision-Making
- Energetic and Enthusiastic
- Interpersonal Skills
- Problem-solving abilities
- Time Management
- Computer Skills
- Self Motivation
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Shift Manager
Wendy's
05.2024 - Current
Shift Supervisor
A&W
11.2022 - 04.2024
Order Packer
Gap Warehouse
04.2021 - 07.2022
Associate of Applied Science - Computer Information Systems
Canadore College of Applied Arts And Technology
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