Jeevanjot Kaur
Brampton,ON
Summary
Proven in enhancing customer experiences at Amazon, adept in complaint resolution and cash handling. Excelled in fast-paced environments, reducing packing errors by double-checking orders, and establishing strong customer relationships through attentive service. Demonstrated multitasking prowess and collaborative spirit, significantly boosting team efficiency and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Customer Service Assistant
100% Athentic Korean Products Shop
10.2024 - 12.2024
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
Picking Packer
Amazon
03.2024 - 09.2024
- Reduced packing errors by consistently double-checking orders and ensuring correct items were included.
- Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
- Maintained a clean and safe work environment, adhering to safety protocols and reducing workplace accidents.
- Pulled orders quickly to maintain demanding productivity goals.
Server
International Restaurant Bradford
06.2023 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
MG Convent School
Punjab, India03-2021
Skills
- Cash handling
- Complaint handling
- Complaint resolution
- Payment processing
Languages
English
Full Professional
Timeline
Customer Service Assistant
100% Athentic Korean Products Shop
10.2024 - 12.2024
Picking Packer
Amazon
03.2024 - 09.2024
Server
International Restaurant Bradford
06.2023 - 06.2024
High School Diploma -
MG Convent School
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