Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jeevanjot Kaur

Brampton,ON

Summary

Proven in enhancing customer experiences at Amazon, adept in complaint resolution and cash handling. Excelled in fast-paced environments, reducing packing errors by double-checking orders, and establishing strong customer relationships through attentive service. Demonstrated multitasking prowess and collaborative spirit, significantly boosting team efficiency and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Customer Service Assistant

100% Athentic Korean Products Shop
10.2024 - 12.2024
  • Answered customer questions about product availability and shipment times.
  • Maintained clean and organized work environment to maintain customer safety.
  • Collaborated with team members to improve overall customer experience and boost company reputation.
  • Developed strong relationships with customers, establishing trust and loyalty through attentive service.

Picking Packer

Amazon
03.2024 - 09.2024
  • Reduced packing errors by consistently double-checking orders and ensuring correct items were included.
  • Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
  • Maintained a clean and safe work environment, adhering to safety protocols and reducing workplace accidents.
  • Pulled orders quickly to maintain demanding productivity goals.

Server

International Restaurant Bradford
06.2023 - 06.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

MG Convent School
Punjab, India
03-2021

Skills

  • Cash handling
  • Complaint handling
  • Complaint resolution
  • Payment processing

Languages

English
Full Professional

Timeline

Customer Service Assistant

100% Athentic Korean Products Shop
10.2024 - 12.2024

Picking Packer

Amazon
03.2024 - 09.2024

Server

International Restaurant Bradford
06.2023 - 06.2024

High School Diploma -

MG Convent School
Jeevanjot Kaur