Jeevan Sandhu
Surrey,BC
Summary
Dedicated with an observant nature and firm grasp of security procedures and standards. Excellent time management and organizational abilities backed by disciplined nature and strong communication skills.
Overview
6
6
years of professional experience
Work History
Aritzia Conceriage
Aritzia Head Office
11.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Pre-Board Screening Officer
Paladin Airport Security Service
08.2022 - Current
- Ensured safety of travelers by diligently following established screening procedures and protocols.
- Remained vigilant throughout long hours spent monitoring surveillance equipment, contributing significantly to overall airport safety levels.
- Continuously updated knowledge base regarding changes in international aviation regulations and guidelines, ensuring full compliance at all times.
- Developed strong communication skills by effectively interacting with passengers from diverse backgrounds on a daily basis.
- Demonstrated proficiency in handling sensitive information responsibly, protecting both individual privacy and national security interests.
E Commerce Department Manager
Walmart
01.2021 - 08.2022
- Participates in the training and development of all OMNI Associates.
- Lead by example greeting all customers in a polite and friendly manner and assists by promoting products/services, locating merchandise and making purchase decisions.
- Completes Back Office Setup including Review of Future Grocery Order Summary; Grocery Order Daily Pickup Report; Confirmation of Daily Orders, Identification of Payment Exceptions, Determination of workload by commodity.
- Function as part of a team to strategically plan and execute duties based on workload and customer traffic patterns.
Customer Experience Sales Floor Manager
Walmart
08.2020 - 01.2021
- Increased sales revenue by implementing effective floor management strategies and motivating team members.
- Established strong customer relationships by providing exceptional service and addressing concerns promptly.
- Developed high-performing sales teams through regular coaching, mentoring, and performance reviews.
- Enhanced store appearance by creating visually appealing displays that attracted customers and increased foot traffic.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
Customer Experience Sales Floor Associate
Walmart
01.2019 - 08.2020
- Enhanced customer satisfaction by providing personalized assistance and product recommendations on the sales floor.
- Supported team members in maintaining a clean, organized, and visually appealing sales floor for optimal shopping experiences.
- Assisted customers with locating desired items, providing knowledgeable guidance on product features and benefits.
- Worked closely with management to implement store policies consistently, leading to enhanced operational efficiency.
Education
High School Diploma -
École Kwantlen Park Secondary
06.2020
Skills
- Stress Tolerance
- Fraud detection techniques
- Documentation Review
- Physical Fitness
- Incident Reporting Procedures
- Staff Management
- Team Supervision
- Workflow Coordination
- Multitasking Abilities
- Critical thinking
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Aritzia Conceriage
Aritzia Head Office
11.2024 - Current
Pre-Board Screening Officer
Paladin Airport Security Service
08.2022 - Current
E Commerce Department Manager
Walmart
01.2021 - 08.2022
Customer Experience Sales Floor Manager
Walmart
08.2020 - 01.2021
Customer Experience Sales Floor Associate
Walmart
01.2019 - 08.2020
High School Diploma -
École Kwantlen Park Secondary
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