Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jeet Thummar

Thunder Bay

Summary

Detail-oriented and customer-focused professional with extensive experience in logistics, package handling, and operations support at FedEx. Expertise in shipment documentation, data entry, and customer issue resolution, complemented by a proven track record of maintaining accurate records and ensuring timely processing of packages. Recognized for adaptability in fast-paced environments and effective communication with team members and customers, consistently contributing to workflow improvements. Eager to leverage hands-on warehouse experience and strong clerical skills to excel in an Operations Administrator role.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Operation Administer

FedEx Express
- Current
  • Demonstrated strong clerical and administrative skills by maintaining accurate shipment records, updating package statuses, and assisting with daily reporting.
  • Provided frontline customer service by addressing inquiries, clarifying delivery issues, and coordinating with drivers and supervisors to resolve concerns promptly.
  • Utilized Microsoft Office Suite and FedEx web-based applications to complete data entry, review shipment records, and generate timely operational updates.
  • Trained and mentored new package handlers on safe handling techniques, scanning accuracy, and workflow efficiency, contributing to improved team performance.

Cargo Handler/ Customer Service Rep.

FedEx Express
09.2024 - 08.2025
  • Delivered exceptional service by resolving delivery issues and assisting customers.
  • Verified package integrity and ensured timely, accurate loading and unloading.
  • Operated forklifts and other equipment safely, maintaining high warehouse standards.
  • Maintained inventory accuracy and supported station operations.

Material Handler

FedEx Ground
11.2023 - 08.2024
  • Efficiently loaded/unloaded freight and supported smooth cargo operations.
  • Participated in cross-training in administration, HR, and training through FedEx’s Purple Pathway Program.
  • Improved service quality through precise freight sorting and teamwork.
  • Collaborate with team members to ensure smooth cargo handling operations while cultivating a positive and cooperative work environment.

Sales Executive

Hotel Anaya Beacon
06.2022 - 02.2023
  • Selling Services to clients through emails and/or telephonic interaction. Respond to emails and calls received from clients
  • Prepare and present sales proposals to potential clients, highlighting the best features and qualities of the hotel.
  • Assist clients in selecting the most appropriate service that best meets their specifications and needs.
  • Strong critical thinking skills were demonstrated by promptly addressing client concerns and issues, resulting in increased client satisfaction and retention.

Accounting Assistant

D.R. Nariya & Assoc.
04.2020 - 04.2022
  • Accounting assistants often need to communicate with vendors and customers about invoices and payments. This could be by email or phone.
  • By generating and analyzing financial statements, I was able to provide accurate and timely information for decision-making processes.
  • Invoices, payments, and financial transactions were effectively communicated with vendors and customers, ensuring clarity and resolving any discrepancies.

Education

Postgraduate Diploma - International Business Management

Confederation College
04.2025

Postgraduate Diploma - Business Management- Entrepreneurship

Fanshawe College
04.2024

Bachelor of Commerce - B.COM

S.V.E.T. Saurashtra University
03.2022

Skills

  • Relationship-Building
  • Financial Forecasting
  • Effective Communication
  • Accounting Principles
  • Inventory Control
  • MS Office & Google Workspace
  • Problem resolution
  • Business Planning
  • Problem-solving
  • Critical Thinking
  • Shipment Resolution
  • Leadership Skills
  • Stakeholder Engagement
  • Financial Analysis
  • Customer Service
  • Operations & Warehouse Safety
  • Customer service
  • Teamwork and collaboration
  • Friendly, positive attitude

Certification

  • Information Security: Essentials
  • International DG Handling
  • Fire Extinguisher Training
  • 4 Seasons of Reconciliation
  • CFI Corporate Finance Foundations Professional Certificate

Languages

English
Professional Working
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Punjabi
Limited Working

Timeline

Cargo Handler/ Customer Service Rep.

FedEx Express
09.2024 - 08.2025

Material Handler

FedEx Ground
11.2023 - 08.2024

Sales Executive

Hotel Anaya Beacon
06.2022 - 02.2023

Accounting Assistant

D.R. Nariya & Assoc.
04.2020 - 04.2022

Operation Administer

FedEx Express
- Current

Postgraduate Diploma - Business Management- Entrepreneurship

Fanshawe College

Bachelor of Commerce - B.COM

S.V.E.T. Saurashtra University

Postgraduate Diploma - International Business Management

Confederation College

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