JEEL PATEL

• Assisted an average of 100+ customers per shift, ensuring a positive shopping experience.
• Processed $1,000+ in daily sales transactions, handling cash, credit, and debit payments accurately.
• Resolved customer inquiries and complaints efficiently, maintaining a 95% customer satisfaction rate.
• Promoted special offers and upsold products, contributing to a 10% increase in sales.
• Managed $500–$1,500 in cash per shift, ensuring accurate transactions and balancing the register.
• Conducted end-of-shift cash reconciliations, maintaining a 99% accuracy rate.
• Processed lottery and prepaid card transactions, ensuring compliance with store policies.
• Restocked shelves and managed inventory levels to reduce stock shortages by 15%.
• Conducted weekly inventory counts, ensuring product availability and minimizing losses.
• Maintained store displays and promotional setups, increasing product visibility and sales.

• Delivered exceptional customer service by addressing customer inquiries, providing
product recommendations, and resolving issues to enhance overall customer satisfaction
and retention.
• Maintained in-depth knowledge of Rogers' product offerings, including mobile plans,
devices, and digital services, to effectively assist customers in making informed
purchasing decisions.
• Achieved and exceeded sales targets through proactive customer engagement, upselling,
and cross-selling of products and services.
• Accurately processed transactions using the point-of-sale (POS) system, handled cash
and credit payments, and ensured proper documentation and reconciliation of sales.
• Assisted with visual merchandising by setting up and maintaining attractive product
displays, organizing promotional materials, and ensuring a clean and appealing store
environment.
• Built and maintained strong customer relationships, encouraged repeat business through
personalized service, and followed up on customer feedback to continually improve
service qualit

• Greeted customers entering store and responded promptly to customer needs
• Built relationships with customers to encourage repeat business
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
• Worked flexible schedule and extra shifts to meet business needs
• Made smoothies while maintaining cleanliness in the café
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy
• Welcomed customers and helped determine their needs
• Addressed customer needs and made product recommendations to increase sales
• Upsold additional products and services to customers, increasing revenue

• Scheduled and managed customer appointments with sales representatives
• Handled customer inquiries, concerns, and returns, ensuring a high level of customer satisfaction
• Managed the store's phone system, directing calls to the appropriate departments
• Maintained an organized and visually appealing front desk area
• Processed customer transactions accurately and efficiently, including cash, credit card or financing options
• Collaborated with the sales and inventory departments to ensure accurate stock levels and timely delivery of furniture orders
• Performed administrative tasks such as data entry, filing and maintaining customer records

• Company Overview: Mumbai, India
• Planning, executing, and optimizing digital marketing campaigns across various online channels such as social media, email, display advertising, and search engines (SEM/SEO)
• Developing engaging and relevant content for digital platforms including social media posts, blog articles, email newsletters, website copy, and multimedia content like videos and infographics
• Conducting market research to identify industry trends, competitor strategies, and customer preferences, and using insights to inform digital marketing strategies and campaign tactics
• Working closely with cross-functional teams such as sales, product, and design to align digital marketing efforts with broader business goals, and effectively communicating updates, progress, and results to stakeholders
• Mumbai, India