Jeel Patel
Stoney Creek,ON
Summary
Professional with experience in dental industry, equipped with skills in patient scheduling, insurance verification, and front desk management. Strong focus on team collaboration and delivering results with flexibility to adapt to changing needs. Reliable, approachable, and skilled in communication, fostering positive patient interactions and efficient clinic operations.
Overview
2
2
years of professional experience
Work History
Dental Receptionist
Oakville North Dentistry
Oakville, ON
12.2023 - 02.2025
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Helped patients complete necessary medical forms and documentation.
- Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
Dental Receptionist
Family Dentistry
Burlington, ON
03.2023 - 10.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Education
Office Administration Executive Diploma
Sheridan College Institute of Technology And Advanced Learning
Mississauga, ON09.2023
Skills
- Insurance processing
- Abeldont software
- Microsoft office
- Appointment scheduling
- Contact management
- Filling
Languages
English
Full Professional
Timeline
Dental Receptionist
Oakville North Dentistry
12.2023 - 02.2025
Dental Receptionist
Family Dentistry
03.2023 - 10.2023
Office Administration Executive Diploma
Sheridan College Institute of Technology And Advanced Learning