Dedicated, kind-hearted and compassionate professional equipped with strong organizational and administrative skills. Hardworking and passionate with strong organizational skills. Ready to provide exceptional service.
Overview
3
3
years of professional experience
Work History
Support Worker
Association for Community Living
07.2023 - Current
Provided one on one support Assists individuals with daily life skills, social skills and /or behavior management.
Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Established trusting relationships with clients and their families through empathetic communication and active listening.
Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
Key Holder
Great Canadian Dollar Store
03.2023 - 07.2023
Opened and closed the store
Managed the store's security alarm system, including ensuring it's in perfect condition, enabling it and disabling it when necessary
Made sure that the store was always clean and properly organized
Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Assisted store cashiers at peak periods
Attended to customer requests or inquiries in the store
Filled in for the store manager when required
Received Store invoices
Team Member
Juice Co
07.2022 - 11.2022
Demonstrated organizational skills and versatility by being trained for all operations and being able to provide support to other staff members when needed
Responded to customers' inquiries via phone calls and in-person by displaying customer service and communication skills
Social Media management and generate engagement with potential clients on new media platforms
Managed and tracked stock in the store ensuring smooth day-to-day operations.
Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
Store Associate
Winners
08.2021 - 08.2022
Processed and handled daily shipments, managed and monitored inventory and stock
Greeted customers and provided customer support to ensure a positive shopping experience
Managed cash register and process clients purchases
Provided client support in their decision purchase process by aiming to increase sales.
Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
Program Coordinator
UPEI International Student Office
09.2020 - 04.2021
Successfully planned, hosted and executed 13 events (online and in person)
Managed over 100 students to ensure their participation and engagements in programs
Monitored and gathered event feedback to implement changes in the future
Ensured effective communication with students, and staff via email and phone calls
Social Media management to generate engagement on new media platforms.
Enhanced program efficiency by streamlining processes and implementing innovative solutions.
Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
Managed budgets and resources for successful execution of multiple programs simultaneously.
Education
Bachelor of Arts - Sociology
University of Prince Edward Island
Charlottetown, PE
05.2023
Skills
Self motivated
Excellent attention to detail
Great communication skills
Scheduling
Proofreading Abilities
Data Entry
File Organization
Bookkeeping
Attention to detail
Interpersonal skills
Multitasking capabilities
Team collaboration
Relevant Volunteer Experience
Family Support Network (2018)
Managed the distribution of canned goods and clothing to clients in an organized and efficient manner.
Tracked food inventory, organized stock and monitored expiration dates.
Engaged with the community by promoting awareness and collaborating with local organizations.