Jedidiah King
San Lorenzo
Summary
Dedicated and dependable professional with over 12 years of experience in customer service, demonstrating exceptional patience, observance, and a commitment to providing courteous and effective service. Proven ability to maintain a calm and attentive presence in dynamic situations, making quick, informed decisions to ensure safety and satisfaction. Experienced in driving and logistics, with a keen attention to detail and a strong focus on security and safety protocols. Seeking to leverage interpersonal skills, reliability, and a strong sense of responsibility in a security role.
Overview
20
20
years of professional experience
Work History
Delivery Driver
DoorDash
07.2018 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Driver
First Transit
05.2019 - 06.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict pickup and drop off schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Sales Manager
Macys Department Store
09.2006 - 03.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Attended industry events and conventions to expand sales opportunities.
Sales Associate
Kennedy Park
07.2005 - 08.2006
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Arroyo High School
San Lorenzo, CA06-2005
Skills
- Positive attitude
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Complex Problem-solving
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Complaint handling
Timeline
Driver
First Transit
05.2019 - 06.2023
Delivery Driver
DoorDash
07.2018 - Current
Sales Manager
Macys Department Store
09.2006 - 03.2018
Sales Associate
Kennedy Park
07.2005 - 08.2006
High School Diploma -
Arroyo High School
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