Summary
Overview
Work History
Skills
Timeline
Generic

Jeddielyn Mae M. Ramirez

140 Grosbeak Way,Alberta Canada

Summary

A good and challenging position that offers a wide range of responsibility, personal development and career growth.

Overview

9
9
years of professional experience

Work History

Food Service Supervisor

Western Restaurant Franchises A&W
02.2023 - Current
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Monitored food quality and service levels to maximize kitchen and dining area performance.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Controlled food costs and managed inventory.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced environments.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.

Casino Dealer

City of, Manila
02.2018 - 02.2020
  • Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Welcomed customers and established immediate rapport to encourage gameplay.
  • Adhered to company and game policies.

Customer Service Representative

Transworld Systems Inc
08.2015 - 12.2017
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Updated account information to maintain customer records.
  • Processed payments over the phone.
  • Taking outbound and inbound calls.
  • Sending emails to customers.

Skills

  • QUALIFICATION SKILLS
  • Effective communication skills and Computer Literate
  • Analytical, patient, organized and hard working
  • Reliable and trustworthy
  • Flexibility and Adaptability
  • Interpersonal Skills
  • Attention to details

Timeline

Food Service Supervisor

Western Restaurant Franchises A&W
02.2023 - Current

Casino Dealer

City of, Manila
02.2018 - 02.2020

Customer Service Representative

Transworld Systems Inc
08.2015 - 12.2017

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Jeddielyn Mae M. Ramirez