Summary
Overview
Work History
Education
Skills
Hobbies
Languges
Timeline
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Jedd Baldomero

Fort McMurray,AB

Summary

Dedicated and customer-focused professional with proven experience in cashiering and customer service. Seeking a challenging position as a Cashier/Customer Service Representative, utilizing excellent communication and interpersonal skills to ensure a positive customer experience.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Judith Baldomero
07.2020 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • CSR training and education programs led to 10% boost in product knowledge and 15% improvement in customer service skills, enhancing career growth and personal development as Customer Service Representative.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Participating in CSR initiatives fosters cross-departmental collaboration, strengthening relationships and teamwork. Working towards shared goal of positive impact improves collaboration and creates more cohesive team environment.

Education

High School Diploma -

Father Patrick Mercredi Highschool
455 Silin Forest Rd
06.2023

Skills

  • Stocking and Replenishing
  • Quality Control
  • Problem-Solving Ability
  • Active Listening
  • Calm and Professional Under Pressure
  • Customer Service

Hobbies

I enjoy playing Basketball and Volleyball 

Languges

English and Tagalog

Timeline

Customer Service Representative

Judith Baldomero
07.2020 - Current

High School Diploma -

Father Patrick Mercredi Highschool

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Jedd Baldomero