Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jebin Joseph

Brandon,MB

Summary

Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator, with a strong background in cultivating positive relationships and exceeding goals. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. Experienced Food Service Supervisor with strong background in overseeing daily operations of dining facilities. Demonstrated strength in managing staff, ensuring food safety protocols, and maintaining high levels of customer service. Skilled at implementing cost-effective operational improvements that promote overall efficiency. Successful track record in fostering team cohesion and enhancing guest satisfaction levels.

Overview

8
8
years of professional experience

Work History

Food Service Supervisor

Mcdonalds,Hive Hospitality
Brandon, Manitoba
04.2024 - Current
  • Supervised daily food service operations to optimize workflow efficiency.
  • Trained staff on food safety and sanitation procedures to uphold standards.
  • Managed inventory and ordered supplies, maintaining optimal stock levels.
  • Scheduled employee shifts to enhance labor efficiency and coverage.
  • Coordinated with kitchen staff for timely meal preparation and delivery.
  • Implemented quality control measures for food presentation and service standards.
  • Resolved customer complaints, improving guest satisfaction and overall experience.
  • Ensured compliance with health and safety regulations throughout kitchen operations.

Food Service Supervisor

Mcdonalds
Prince Rupert, Canada
03.2021 - 03.2024
  • Enforced compliance with regulatory requirements for food handling and sanitation standards.
  • Trained foodservice team members on company policies and service excellence.
  • Controlled inventory costs through accurate forecasting, maintaining optimal supply levels.
  • Motivated team members to excel, fostering a culture of problem-solving and continuous improvement.

Shift Manager

KFC
Vancouver, Canada
01.2018 - 11.2020
  • Scheduled and directed staff in daily assignments to enhance productivity.
  • Monitored restaurant operations, taking corrective actions to uphold food quality and service standards.
  • Managed daily restaurant controls including labor, costs, inventory, and cash procedures.
  • Conducted pre-shift checklists and regular inventory counts to maintain organizational efficiency.
  • Ensured consistent quality, service, and cleanliness throughout operations without direct supervision.
  • Utilized strong interpersonal skills to foster positive relationships with guests and employees.
  • Minimized equipment loss through effective supervision and comprehensive staff training.
  • Counseled and disciplined staff as required to maintain operational standards.

Education

Hospitality & business management -

Vancouver Career College

Skills

  • Analytical skills
  • Team motivation
  • Inventory management
  • Staff supervision
  • Team development
  • Customer service
  • Food safety
  • Quality control
  • Sales planning
  • Operations management
  • Communication skills
  • Problem solving

Timeline

Food Service Supervisor

Mcdonalds,Hive Hospitality
04.2024 - Current

Food Service Supervisor

Mcdonalds
03.2021 - 03.2024

Shift Manager

KFC
01.2018 - 11.2020

Hospitality & business management -

Vancouver Career College

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Jebin Joseph