JEAN SEBASTIEN CANTAVE
Ottawa,Ontario
Summary
Driven and resourceful Executive Assistant Graduate with 2+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
5
5
years of professional experience
Work History
Human Resources / Front Desk Clerk
CIUSSS
01.2022 - 11.2023
- Enhanced employee onboarding experience by streamlining orientation process and creating informative materials for new hires.
- Assisted in developing company-wide training programs to increase productivity and enhance workplace culture.
- Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
- Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.
Customer Service Assistant
VISION EVASION
01.2019 - 11.2023
- Responded to customer calls and emails to answer questions about products and services.
- Maintained accurate records of customer interactions, inputting for tracking purposes.
- Utilized problem-solving skills to address customer queries and complaints.
- Assisted customers with product selection, providing detailed information on features and benefits.
Education
AEC - Executive Assistant
Avalon College
Québec, QC2022
Skills
- Proficient in the following software: Microsoft Office Suite, Acomba, Basic Accounting
- Creating and Managing Databases
- Office Management
- Organizational skills
- Expense Reporting
- Meticulous attention to detail
Languages
Fluent French
Fluent Creole
Proficient English
Timeline
Human Resources / Front Desk Clerk
CIUSSS
01.2022 - 11.2023
Customer Service Assistant
VISION EVASION
01.2019 - 11.2023
AEC - Executive Assistant
Avalon College
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