Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jeanrose Alejandro

Calgary,AB

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level medical office assistant position. Ready to help the team achieve company goals.

Overview

22
22
years of professional experience

Work History

Booking Specialist

Pureform Radiology
12.2023 - 03.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained accurate records of all bookings, ensuring easy access to information for both staff and customers.
  • Proofread and edited documents for accuracy and grammar.
  • Drafted common document templates to reduce time spent creating documents from scratch.
  • Collaborated with team members to ensure seamless coordination of bookings across various departments and locations.

Front Counter Cashier

A & W Fast Food Restaurant
05.2014 - 01.2024
  • Resolved customer complaints professionally, leading to higher overall customer retention rates.
  • Created staff break and lunch schedules strategically to keep store adequately staffed for customer traffic.
  • Operated cash register to record transactions accurately and efficiently.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Trained new hires on front counter procedures, fostering consistent performance across all team members.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Used POS system to enter orders, process payments and issue receipts.

Fast Food Crew Trainer

McDonald's Restaurant
12.2008 - 12.2014
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Boosted sales by upselling menu items, suggesting popular choices, and promoting limited-time offers.
  • Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
  • Continuously updated knowledge of company promotions, policies, products offerings to provide accurate information to customers effectively.
  • Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.

Staff Nurse, Operating Room

Binan Doctors Hospital
05.2002 - 02.2005
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.

Education

No Degree - Medical Office Assistant

Bow Valley College
Calgary, AB
12.2023

Bachelor of Science - Nursing

Northwestern University
Laoag City Philippines
03.1998

Skills

  • Empathy and patience
  • Strong Problem Solver
  • Fluent in English
  • Documentation and Recordkeeping
  • Billing and coding
  • Booking Software Knowledge
  • Microsoft Office
  • Exa Software Proficiency
  • Dependable and Responsible
  • Attention to Detail
  • Cultural Awareness
  • Active Listening

Languages

English
Professional Working

Timeline

Booking Specialist

Pureform Radiology
12.2023 - 03.2024

Front Counter Cashier

A & W Fast Food Restaurant
05.2014 - 01.2024

Fast Food Crew Trainer

McDonald's Restaurant
12.2008 - 12.2014

Staff Nurse, Operating Room

Binan Doctors Hospital
05.2002 - 02.2005

No Degree - Medical Office Assistant

Bow Valley College

Bachelor of Science - Nursing

Northwestern University

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Jeanrose Alejandro