Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level medical office assistant position. Ready to help the team achieve company goals.
Overview
22
22
years of professional experience
Work History
Booking Specialist
Pureform Radiology
2023.12 - 2024.03
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Maintained accurate records of all bookings, ensuring easy access to information for both staff and customers.
Proofread and edited documents for accuracy and grammar.
Drafted common document templates to reduce time spent creating documents from scratch.
Collaborated with team members to ensure seamless coordination of bookings across various departments and locations.
Front Counter Cashier
A & W Fast Food Restaurant
2014.05 - 2024.01
Resolved customer complaints professionally, leading to higher overall customer retention rates.
Created staff break and lunch schedules strategically to keep store adequately staffed for customer traffic.
Operated cash register to record transactions accurately and efficiently.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Trained new hires on front counter procedures, fostering consistent performance across all team members.
Organized items on shelves to help customers locate products easily and quickly.
Used POS system to enter orders, process payments and issue receipts.
Fast Food Crew Trainer
McDonald's Restaurant
2008.12 - 2014.12
Analyzed and evaluated training effectiveness and program outcomes.
Boosted sales by upselling menu items, suggesting popular choices, and promoting limited-time offers.
Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
Continuously updated knowledge of company promotions, policies, products offerings to provide accurate information to customers effectively.
Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
Staff Nurse, Operating Room
Binan Doctors Hospital
2002.05 - 2005.02
Implemented medication and IV administration, catheter insertion, and airway management.
Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Education
No Degree - Medical Office Assistant
Bow Valley College
Calgary, AB
12.2023
Bachelor of Science - Nursing
Northwestern University
Laoag City Philippines
03.1998
Skills
Empathy and patience
Strong Problem Solver
Fluent in English
Documentation and Recordkeeping
Billing and coding
Booking Software Knowledge
Microsoft Office
Exa Software Proficiency
Dependable and Responsible
Attention to Detail
Cultural Awareness
Active Listening
Languages
English
Professional Working
Timeline
Booking Specialist
Pureform Radiology
2023.12 - 2024.03
Front Counter Cashier
A & W Fast Food Restaurant
2014.05 - 2024.01
Fast Food Crew Trainer
McDonald's Restaurant
2008.12 - 2014.12
Staff Nurse, Operating Room
Binan Doctors Hospital
2002.05 - 2005.02
No Degree - Medical Office Assistant
Bow Valley College
Bachelor of Science - Nursing
Northwestern University
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