Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jean Philippe Clermont

Edmonton

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Diligent Warehouse Associate, adept at loading and unloading trucks, shipping and receiving and order picking and packing. Reliable and safety-conscious with excellent freight labeling capabilities.

Overview

5
5
years of professional experience

Work History

Unloading and Stocking

Walmart
10.2024 - Current
  • Managed inventory control, ensuring accurate tracking of incoming shipments and preventing stock discrepancies.
  • Using hand trucks to unload merchandise from trucks and transport it to the correct area.
  • Handle the movement of goods between locations within the warehouse or storage area.
  • Ensure that goods are properly secured during transport.
  • Operate loading equipment such as forklifts or pallet jacks.
  • Ensuring the merchandises are readily available on store shelves and maintaining product organization.

Moving Associate

Puck Logistics Inc
07.2024 - 09.2024
  • Streamlined inventory management procedures on-site by diligently tracking items moved between locations using detailed checklists and labels/tags as necessary.
  • Maximized space utilization within moving trucks, strategically arranging items to optimize load balance and prevent damage during transit.

IT Technical Support Representative

United Nearshore Operations
10.2023 - 04.2024

Resolved complex technical Brother printer problems through effective troubleshooting techniques, enhancing the user experience. Assisted customers in identifying issues and explained solutions to restore service and functionality of their Brother printer

Debt Collector Agent

Capitol Premium Services
04.2023 - 09.2023
  • Utilized persuasive communication skills for successful settlement negotiations, minimizing the need for costly legal proceedings.
  • Located and notified customers of delinquent accounts by mail, telephone to solicit payment. Negotiated payment plans with customers to prevent accounts from entering collections

Radio Presenter

Radio Republique Inter
08.2022 - 12.2022

Presented a weekly medical show,discussed various health topics, emphasized listener interaction through call-ins, contests, and social media engagement, fostering a loyal community around the radio show.

Health Educator

Volunteer in Mobile Clinic
02.2022 - 04.2022
  • Raised awareness of public health issues through organizing workshops, seminars, and presentations.
  • Participated in community outreach activities to promote health education initiatives.
  • Developed and implemented health education programs to promote healthy lifestyles and prevent chronic diseases.
  • Administered medications accurately and maintained detailed records, ensuring proper treatment for patients under the supervision of health specialist

Customer Service Representative

United Nearshore Operations
10.2019 - 06.2021
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Resolving rebates submissions issue, helping the customers with their rebates submissions for Macy's. JC Penney, Canadian Tire, The Home Depot products purchased.
  • Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers

Education

Ph.D. - Medicine

Universidad Tecnologica De Santiago (UTESA)
Santiago, Dominican Republic
07-2024

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Operating system support
  • Shipping and receiving
  • Warehouse operations
  • Heavy equipment handling

Languages

French
Native or Bilingual
Spanish
Full Professional
English
Full Professional
Creol
Native or Bilingual

Timeline

Unloading and Stocking

Walmart
10.2024 - Current

Moving Associate

Puck Logistics Inc
07.2024 - 09.2024

IT Technical Support Representative

United Nearshore Operations
10.2023 - 04.2024

Debt Collector Agent

Capitol Premium Services
04.2023 - 09.2023

Radio Presenter

Radio Republique Inter
08.2022 - 12.2022

Health Educator

Volunteer in Mobile Clinic
02.2022 - 04.2022

Customer Service Representative

United Nearshore Operations
10.2019 - 06.2021

Ph.D. - Medicine

Universidad Tecnologica De Santiago (UTESA)
Jean Philippe Clermont