Jean Philippe Clermont

• Resolved complex technical Brother printer problems through effective troubleshooting techniques, enhancing the user experience.
• Assisted customers in identifying issues and explained solutions to restore service and functionality of their Brother printer.

• Negotiated payment plans with customers to prevent accounts from entering collections.

Presented a weekly medical show.

• Promoted health education and preventative care by conducting workshops and seminars within the community.
• Administered medications accurately and maintained detailed records, ensuring proper treatment for patients under the supervision of health specialist.

• Handled customer inquiries and suggestions courteously and professionally.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.