Summary
Overview
Work History
Education
Skills
Education attainment
Dialects
Languages
Timeline
Generic
JEAN PAULYN DUCUT

JEAN PAULYN DUCUT

Calgary

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and enthusiastic Cook trained in every facet of successful work. Quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Overview

8
8
years of professional experience

Work History

Customer Service Specialist

Asia Teleservices
09.2023 - 06.2024
  • Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
  • Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
  • Enhanced customer satisfaction by resolving issues promptly and professionally.

Food Service Crew/Barista for Boba Tea/OWNER

VITABELLA San Juan Branch
05.2022 - 09.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Used POS system to accurately enter orders and process payments.

Cook

HAP CHAN RESTAURANT
12.2016 - 01.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

Bachelor of Science - Medical Laboratory Science

ARELLANO UNIVERSITY
PHILIPPINES
04.2015

Skills

  • Enviable neat and orderly work habits
  • Maintaining a positive, empathetic, and professional attitude toward customers always
  • Responding promptly to customer inquiries
  • Communicating with customers through various channels
  • Acknowledging and resolving customer complaints
  • Providing feedback on the efficiency of the customer service process
  • Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu
  • Keep records of the quantities of food used
  • Providing support to the Head Cook in the preparation and service of meals This includes prepping ingredients, cooking items, plating meals, and cleaning up the kitchen throughout the day
  • Handle guests’ concerns and complaints professionally and calmly to resolve problems according to policy
  • Cleaning the kitchen area, washing dishes and utensils and ensuring that the Cook has everything required to run the kitchen efficiently
  • Prepare and serve boba tea drinks
  • Maintain cleanliness and organization of the store, including cleaning equipment and preparing ingredients

Education attainment

  • Kabayanan Day Care Center, Nursery and Kinder, 1999-2001
  • Kabayanan Elementary School, 2001-2007
  • Arellano University Plaridel Campus, 2007-2011
  • Arellano University, Bachelor of Science in Medical Technology, 2011-2015

Dialects

Filipino and English

Languages

English
Professional Working

Timeline

Customer Service Specialist

Asia Teleservices
09.2023 - 06.2024

Food Service Crew/Barista for Boba Tea/OWNER

VITABELLA San Juan Branch
05.2022 - 09.2023

Cook

HAP CHAN RESTAURANT
12.2016 - 01.2019

Bachelor of Science - Medical Laboratory Science

ARELLANO UNIVERSITY

Similar Profiles

CREATE PROFILE
JEAN PAULYN DUCUT