Accommodating Case Coordinator with strong personal service skills to build an excellent rapport with each patient. Adept at managing and prioritizing daily work effectively and communicating professionally and concisely. Committed to ensuring each patient receives optimal care.
Overview
13
13
years of professional experience
Work History
Case Coordinator
ACF
Prince Albert, Saskatchewan
04.2022 - Current
Developed and implemented case plans to meet the needs of clients.
Conducted regular home visits with clients to assess progress and provide support.
Reviewed client records and documents for accuracy and completeness.
Provided guidance and counseling services to clients in crisis situations.
Assessed client needs and developed individualized treatment plans accordingly.
Coordinated communication between multiple stakeholders, including families, doctors, social workers, teachers.
Collaborated with other agencies to ensure that client's needs were met in a timely manner.
Facilitated group meetings to discuss issues related to the cases being managed.
Maintained accurate documentation of all case activity in accordance with agency policy and regulations.
Assisted clients in navigating complex legal systems by providing resources and referrals.
Program Coordinator
EDCL
07.2017 - 07.2021
Developed and implemented program activities according to established goals and objectives.
Served as a liaison between external organizations and partners involved in delivering programming services.
Provided guidance and support to program participants in navigating resources, services, and opportunities.
Coordinated meetings with stakeholders to ensure effective implementation of program initiatives.
Maintained up-to-date records related to program activities.
Ensured timely completion of project deliverables within budget constraints.
Prepared reports on progress towards program goals for management review.
Participated in the development of new programs or modifications to existing programs.
Monitored program budgets, expenditures, and resource utilization while making recommendations as needed.
Chemistry Analyst
EDCL
04.2011 - 06.2017
Performed chemical analyses of raw materials, intermediates and finished products to ensure compliance with specifications.
Monitored laboratory equipment performance and accuracy of results to verify that all tests were completed accurately.
Conducted routine quality control testing to validate the consistency of product batches.
Developed methods for testing and analyzing organic compounds in water samples.
Evaluated new products by performing various chemical analyses such as physical characteristics, purity, stability, and compatibility.
Analyzed samples using techniques such as gas chromatography, spectrophotometry, and titration.
Utilized advanced laboratory instruments including mass spectrometers, FTIRs, HPLCs, GCs, pH meters and other analytical tools.
Education
Associate of Applied Science - Geothermal Energy Technology
University of Auckland
New Zealand
04-2015
Bachelor of Science - Chemistry
University of Rwanda
Rwanda
02-2011
Skills
Analytical mindset
Quality controls
Client Needs Assessments
Written and verbal communication
Fluent in English and French
Data Collection
Cross-Functional Collaboration
Languages
English
Professional
French
Professional
References
References available upon request.
Timeline
Case Coordinator
ACF
04.2022 - Current
Program Coordinator
EDCL
07.2017 - 07.2021
Chemistry Analyst
EDCL
04.2011 - 06.2017
Associate of Applied Science - Geothermal Energy Technology
University of Auckland
Bachelor of Science - Chemistry
University of Rwanda
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