Jean Paige Pavic
Harrow,ON
Summary
Accomplished, energetic with a solid work history and achievement in academics looking for a full time position. Motivated leader with strong organizational and prioritization abilities. Exhibits excellent communication and time management skills as well as the ability to handle tasks with accuracy and efficiency.
Resourceful and experienced worker offering expertise in customer service and team-centered environments. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Office Worker
Wier Brothers Heating-Cooling
05.2022 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Swept, mopped, vacuumed, and dusted office furniture, floors, and surfaces to maintain a high standard of cleanliness.
- Created and implemented efficient filing systems to streamline document retrieval, improving office productivity.
- Managed incoming and outgoing paperwork, ensuring all documents were processed in a timely and accurate manner.
Shop Associate
Festival Tent & Party Rentals
05.2022 - 10.2024
- Cleaned, repaired and maintained shop equipment, ensuring each item is in good working condition and at shop standard to be rented out.
- Assisted customers by loading orders into their vehicles, providing excellent service and answering any questions they had about the products.
Barista
Starbucks
05.2022 - 06.2024
- Worked in a team environment assisting co-workers by upholding good communication and fulfilling expected roles.
- Operated the cash register, processed transactions and managed customer orders efficiently.
- Maintained a clean and organized work space in compliance with food safety and health regulations.
- Provided exceptional customer service in a fast-pase environment.
- Crafted high-quality espresso-based drinks including lattes,cappuccinos and iced beverages, ensuring consistency and quality.
Server, Banquet Server, Bartender
Killarney Mountain Lodge & Confrence Centre
04.2021 - 11.2021
- Provided exceptional customer service in both high-end dining and pub-style settings, managing 4-8 tables per shift, ensuring personalized service for each guest.
- Anticipated customer needs, offering timely service and addressing requests without being obtrusive, ensuring a memorable dining experience.
- Maintained a thorough understanding of the menu, including wine pairings and daily specials, to provide informed recommendations and enhance the guest experience.
- Collaborated with team members to ensure smooth operations, efficiently handling customer service challenges and maintaining a positive atmosphere.
- Set up event spaces for various functions, including weddings, conferences, galas, and business seminars, helping ensure seamless transitions and a polished environment for each event.
- Provided bartending and serving services to large guest counts (100–300 guests), delivering excellent customer service and maintaining an efficient flow during high-pressure situations.
- Maintained a high standard of cleanliness and order throughout events, handling guest requests and resolving issues promptly.
Server, Banquet Server, Catering Server
Verdicchio Ristorante
02.2020 - 04.2021
- Worked collaboratively with team members to ensure efficiency in service and uphold high standards of customer satisfaction.
- Managed guest interactions with professionalism and attentiveness, adapting service style to match the ambiance of both casual and formal settings.
- Provided excellent service for catered events, ensuring seamless food and beverage service for guests at weddings, corporate events, and private parties.
Deli Clerk
Smith’s Market Inc.
01.2020 - 04.2021
- Provided excellent customer service by assisting customers in locating and selecting products, answering questions, and making recommendations based on preferences.
- Sliced a variety of meats and cheeses to order, ensuring quality and precision while maintaining cleanliness and safety standards.
- Grilled and assembled sandwiches to customer specifications, ensuring prompt and high-quality food preparation.
- Maintained a clean and organized deli counter, ensuring products were properly displayed and stocked, and equipment was sanitized regularly.
Barista Shift Supervisor
Curds N' Whey Coffee Shop
04.2019 - 11.2019
- Supervised staff of four baristas, ensuring efficient service and creating a positive work environment.
- Assisted with scheduling, inventory control and product ordering.
- Overall operations of the coffee house serving 40-100 customers a day.
- Trained new employees on product knowledge, equipment use and customer service standards.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Assisted customers with special requests and dietary concerns, ensuring their needs were met while adhering to company guidelines.
Hostess, Banquet Server
Windsor Yacht Club
02.2017 - 04.2019
- Greeted guests with a warm, friendly, and professional demeanor, creating a welcoming environment from the moment they arrived.
- Managed reservations and organized the seating chart to ensure a smooth flow of guests and minimize wait times.
- Assisted with managing the Point of Sale (POS) system for reservations, check-ins, and tracking guest preferences.
- Supported the restaurant team by assisting with other tasks, including clearing and resetting tables, running food, and maintaining the front-of-house area.
- Performed all setup tasks for weddings, private parties, and large events, ensuring proper arrangement of tables, chairs, and decorations to create a welcoming atmosphere.
- Maintained constant communication between management and staff to ensure smooth operations in a high-volume, fast-paced environment.
Sales Associate
Zumiez
06.2015 - 04.2019
- Delivered exceptional sales service in a friendly and professional manner, ensuring clients had a positive shopping experience.
- Processed customer transactions efficiently, accurately cashing out clients and ensuring a smooth checkout experience.
- Maintained product inventory by restocking shelves, organizing displays, and ensuring merchandise was well-presented and easy for customers to navigate.
- Assembled and built custom skateboards based on customer specifications, ensuring quality and functionality.
Education
No Degree - Police Foundations (Fast Track)
St Clair College
Chatham, ON10-2024
No Degree - Tourism - Travel
ST. Clair College
Windsor, ON04.2019
High School Diploma -
F J Brennan Catholic Secondary School
Windsor, ON06.2017
Skills
- File organization
- Verbal communication
- Professionalism and etiquette
- Time management
- Exceptional customer service
- Team collaboration
- Problem resolution
- Critical thinking
- Relationship building
- Assertiveness
- Conflict resolution
References
- References available upon request.
Languages
English
Native or Bilingual
Timeline
Office Worker
Wier Brothers Heating-Cooling
05.2022 - Current
Shop Associate
Festival Tent & Party Rentals
05.2022 - 10.2024
Barista
Starbucks
05.2022 - 06.2024
Server, Banquet Server, Bartender
Killarney Mountain Lodge & Confrence Centre
04.2021 - 11.2021
Server, Banquet Server, Catering Server
Verdicchio Ristorante
02.2020 - 04.2021
Deli Clerk
Smith’s Market Inc.
01.2020 - 04.2021
Barista Shift Supervisor
Curds N' Whey Coffee Shop
04.2019 - 11.2019
Hostess, Banquet Server
Windsor Yacht Club
02.2017 - 04.2019
Sales Associate
Zumiez
06.2015 - 04.2019
No Degree - Police Foundations (Fast Track)
St Clair College
No Degree - Tourism - Travel
ST. Clair College
High School Diploma -
F J Brennan Catholic Secondary School
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