Jeannine McQuaid
Stratford,Prince Edward Island
Summary
Proactive Float Pharmacist and former Director of Pharmacy Operations ad staff pharmacist with extensive experience in pharmacy management, patient care, and regulatory compliance. Skilled in inventory management, staff training, and developing strategic plans for operational efficiency. Bringing a commitment to continuous professional development and a passion for improving patient outcomes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Float Pharmacist
Murphys Pharmacies
01.2019 - Current
- Stayed current on industry trends through continuous professional development efforts including attending workshops, conferences, and reading relevant publications.
- Enhanced patient care by accurately filling prescriptions and addressing medication-related questions.
- Consulted with physicians regarding appropriate drug therapy decisions based on individual patient needs while upholding medical privacy guidelines.
- Provided exceptional customer service, addressing patient concerns and ensuring seamless communication between patients and healthcare providers.
- Utilized strong analytical skills when reviewing complex prescriptions or potential drug interactions.
- Supported multiple pharmacy locations by seamlessly adapting to different work environments and systems.
- Educated patients on proper medication use.
- Counseled patients regarding proper intake of medications.
Director of Pharmacy Operations
Murphys Pharmacies
05.2008 - 01.2019
- Ensured compliance with federal and provincial regulations through regular audits and policy updates.
- Developed staff training programs to increase expertise in pharmaceutical care.
- Developed strategic plans aligned with organizational goals for continued growth in revenue generation.
- Increased employee retention rates through effective recruitment strategies and professional development opportunities.
- Promoted culture of continuous improvement, encouraging staff feedback to identify areas for growth and development.
- Optimized drug distribution systems, ensuring accurate and timely medication dispensing.
- Expanded pharmacy services offerings to better meet needs of diverse patient populations.
- Collaborated with healthcare providers to develop comprehensive treatment plans for patients.
- Led team of pharmacists and technicians for optimal patient care and service delivery.
- Fostered positive work environment that promoted employee engagement and job satisfaction.
- Oversaw establishment of satellite pharmacies within new healthcare facilities.
- Implemented innovative technology solutions to streamline workflows and improve efficiency in various aspects of pharmacy operations.
- Monitored performance metrics to ensure high-quality service delivery across all aspects of pharmacy operations.
- Implemented cost-saving measures, lowering overall operational expenses.
- Enhanced patient satisfaction with personalized medication counseling services.
- Improved pharmacy operations efficiency by streamlining inventory management processes.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Pharmacist Manager Murphys Stratford Pharmacy
Murphys Pharmacies
02.2006 - 05.2008
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Implemented inventory management strategies to minimize waste and maximize cost savings.
- Mentored junior pharmacists and technicians, fostering supportive learning environment.
- Optimized workflow processes, resulting in increased efficiency and productivity within pharmacy team.
- Kept prescription drugs and controlled substances safe and secure in pharmacy.
- Developed strong relationships with healthcare providers to optimize collaborative patient care.
- Managed budgetary responsibilities, achieving fiscal targets without compromising quality of care.
- Educated patients on medication usage and potential side effects, promoting adherence to prescribed regimens.
- Enhanced patient safety with thorough medication reviews and drug interaction assessments.
- Evaluated emerging pharmaceutical technologies, integrating relevant tools into daily practice to enhance patient care.
- Ensured compliance with federal, provincial, and local regulations, maintaining impeccable pharmacy standards.
- Empowered staff through delegation of responsibilities while maintaining oversight over critical functions within Pharmacist Manager role.
- Improved patient outcomes by implementing efficient medication therapy management practices.
Education
Bachelor of Science - Pharmacist
Dalhousie University
Halifax, NS04.1988
Skills
- Interprofessional Collaboration
- Teamwork orientation
- Prescription Verification
- Pharmacy Software Proficiency
- Pharmacotherapy Knowledge
- Compounding Medications
- Therapeutic Drug Monitoring
- Pharmacy Law Compliance
- Medication Therapy Management
- Adverse Reaction Reporting
- Quality Assurance Practices
- Pharmacy operations management
- Patient Education
- Vaccination Administration
- Dispensing Medications
- Prescription Counseling
Languages
English
Native or Bilingual
Affiliations
- Canadian Pharmacists Association
- PEi Pharmacists Association
Certification
- Licensed Pharmacist - 1988 to Present
- Injection Administration Certification Training - 2018- present
- Dispensing Opioid Agonist Treatment Certificate
- Minor Ailment Prescribing
Timeline
Float Pharmacist
Murphys Pharmacies
01.2019 - Current
Director of Pharmacy Operations
Murphys Pharmacies
05.2008 - 01.2019
Pharmacist Manager Murphys Stratford Pharmacy
Murphys Pharmacies
02.2006 - 05.2008
Bachelor of Science - Pharmacist
Dalhousie University
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