Jeannie M. Brown
Summary
An eager, adaptable, and newly experienced Administrative Office Assistant looking to join and assist a small to moderate sized team, or organization. Open-minded, and easily adaptable to new and evolving environments, teams, and tasks. Enthusiastic, and willingness to learn new skills which can be of benefit, and increase the productivity and environment of the team or organization.
Overview
10
10
years of professional experience
Work History
Kitchen Helper
Cartrites
05.2023 - Current
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
- Assisted chefs with various cooking tasks, contributing to the creation of diverse and delicious menu items for satisfied patrons.
- Contributed to a positive working atmosphere through excellent communication skills and collaboration with team members across all shifts.
- Promoted teamwork within the kitchen staff by actively collaborating on group projects and consistently providing support where needed.
- Optimized workflow in the kitchen by effectively juggling multiple responsibilities under high-pressure situations, resulting in smooth operations.
- Improved customer satisfaction through attentive listening to dietary requests and accurately conveying them to the chef.
- Provided reliable assistance during peak hours, managing time efficiently while maintaining a high level of quality control in food preparation.
- Ensured compliance with health regulations by maintaining proper food handling techniques and sanitation procedures during all tasks.
- Expedited food service by efficiently assembling dishes according to presentation standards, enhancing overall dining experience.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Followed recipes and chef instructions to prepare food correctly.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Transported food items from storage areas to kitchen for prepping.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Plated and presented food following chef requirements.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Managed time to juggle multiple tasks simultaneously with ease.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Stocked and rotated food items according to expiration dates.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Lifted and carried heavy materials.
- Maintained composure and work quality while under stress.
- Assisted in setting up and breaking down kitchen stations.
- Trained new staff on food preparation and safety procedures.
Daycare Assistant Teacher
Madeline Hines
12.2023 - 04.2024
- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
- Managed daily routines efficiently to maintain a consistent schedule for students, promoting optimal time management skills in young learners.
- Kept notes of behavior issues, food served, and medications administered to children.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Documented and reported behavior issues or accidents to parents, minimizing future problems.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Incorporated music and play into developmentally appropriate activities.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Administrative Office Assistant
Heritage Manor Retirement Home
01.2021 - 01.2022
- Welcomed guests, residents, and families into the retirement home
- Answered, triaged, and redirected telephone calls to the correct source (ie: nurse, dietary, resident)
- Completed mandatory reports including: census, subsidy reports, employee and resident records
- Responsible for home's petty cash and resident trust funds
- Prepared payroll details (rosters, hours worked, etc), and submitted for review and finalization
- Evaluated, prioritized and expedited the ordering of resident care, office and cleaning products
- Liaised closely with the nursing, dietary, recreation, and housekeeping departments
- Initiated, adhered to, and executed important appointments for residents of the retirement home
- Worked as an interdisciplinary team to ensure the utmost care for resident
- Interacted and communicated with other health professionals (nurses, paramedics, doctors, etc)
- Assisted the nursing department with care service coordination through CCAC Home Project
- Maintained and frequently reviewed supply inventory relating to safety during COVID-19
- Initiated and maintained electronic mail communications with internal and external resources
- Frequent use of Microsoft Productivity software, and electronics (computers, tablets, and phones)
Personal Support Worker
Le Palais Long Term Care
01.2019 - 01.2020
- Provide resident care and personal care services, as per scope of a Personal Support Worker
- Providing constant care services with residents who require continued observations
- Accurately recording ADLs and resident status in an electronic medical record
- Answering family questions when appropriate; referring family members to nurse as required
- Reporting any new findings, concerns, or important information to the unit nurse
Personal Support Worker
ParaMed Home Health
01.2018 - 01.2019
- Provide resident care and personal care services, as per scope of a Personal Support Worker
- Providing constant care services with residents who require continued observations
- Accurately recording ADLs and resident status in an electronic medical record
- Answering family questions when appropriate; referring family members to nurse as required
- Reporting any new findings, concerns, or important information to the unit nurse
Personal Support Worker
Groves Park Lodge
01.2015 - 01.2018
- Provide resident care and personal care services, as per scope of a Personal Support Worker
- Providing constant care services with residents who require continued observations
- Accurately recording ADLs and resident status in an electronic medical record
- Answering family questions when appropriate; referring family members to nurse as required
- Reporting any new findings, concerns, or important information to the unit nurse
Education
Office Assistant Program - Certificate
St. Lawrence College
Cornwall01.2021
Personal Support Worker Program - Certificate
Pontiac Continuing Education
Shawville, Quebec01.2004
Skills
- Office Assistant Certificate
- Personal Support Worker Certificate
- AODA
- IASR/OHRC
- Workplace Violence and Harassment
- Microsoft Productivity Software
- Microsoft Access
- WHMIS
- Health and Safety Awareness
Languages
English
Full Professional
Qualifications - Skillsandabilities
- Office Assistant Certificate
- Personal Support Worker Certificate
- AODA
- IASR/OHRC
- Workplace Violence and Harassment
- Microsoft Productivity Software
- Microsoft Access
- WHMIS
- Health and Safety Awareness
Summaryprofile
An eager, adaptable, and newly experienced Administrative Office Assistant looking to join and assist a small to moderate sized team, or organization. Open-minded, and easily adaptable to new and evolving environments, teams, and tasks. Enthusiastic, and willingness to learn new skills which can be of benefit, and increase the productivity and environment of the team or organization.
References
Available upon employer request.
Timeline
Daycare Assistant Teacher
Madeline Hines
12.2023 - 04.2024
Kitchen Helper
Cartrites
05.2023 - Current
Administrative Office Assistant
Heritage Manor Retirement Home
01.2021 - 01.2022
Personal Support Worker
Le Palais Long Term Care
01.2019 - 01.2020
Personal Support Worker
ParaMed Home Health
01.2018 - 01.2019
Personal Support Worker
Groves Park Lodge
01.2015 - 01.2018
Office Assistant Program - Certificate
St. Lawrence College
Personal Support Worker Program - Certificate
Pontiac Continuing Education
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