Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

DR. JEAN MALTESEN

Errington

Summary

Goal orientated administrator wishing to enhance the effectiveness of the Council of BCCAT by providing informed guidance, relational influence, sound advocacy, and overarching support to improve policy and practice as they relate to student mobility and institutional collaboration. Dedicated to strengthening transparency and cultivating long-lasting relationships with internal and external stakeholders. Key influencer with exceptional communication skills, strong organizational and strategic planning abilities, and focused on supporting student success in a top-notch post-secondary sector.

Overview

35
35
years of professional experience

Work History

Interim Associate Vice-President Academic

Vancouver Island University
08.2024 - Current
  • Work with the Provost to coordinate all aspects of academic programming in alignment with VIU's Strategic and Academic Plans.
  • Coordinate administrative oversight of academic program quality, including Academic Program Reviews, Program Development, Quality Assurance reporting, and Graduate Outcomes monitoring, including Chairing the Program Review Oversight Committee (PROC)
  • Provide oversight for and collaboration with Tiwsemqwtxw Campus and Cowichan Campus in relationship to academic program delivery and quality.
  • Provide administrative oversight for the Centre for Innovation and Excellence in Learning, the Writing Centre, and other academic supports for faculty and students.
  • Collaborate with the AVP of Scholarly Research and Creative Activities to oversee the ongoing development of policies and procedures fro Graduate Programming, while promoting community engagement.
  • Support emerging academic scholarship initiatives and respond to academic issues as they emerge, in collaboration with the Provost.
  • Liaise with external institutions on emerging academic initiatives.
  • Participate in creating academic partnerships with other post-secondary institutions, including transfer agreements.
  • Monitor and evaluate actions related to the implementation of the Academic Plan.
  • Chair task force committees born out of Provost Council or other academic initiatives on behalf of the Provost.
  • Provide advice/support to Senate Committees as requested.
  • Lead and support cross-functional teams for the successful completion of major projects.
  • Collaborate with senior management to develop strategic initiatives and long term goals.
  • Participate as an active member on various committees such as President's Council, Provost Council and Strategic Enrolment Management Committee (Retention), and participate as an advisory member of various Senate Standing Committees.

Dean, Academic and Career Preparation

Vancouver Island University
07.2020 - Current
  • Lead 70 faculty in articulating shared vision and develop strategies to enact that vision;
  • Advise and involve broader institution on ACP Faculty initiatives and directions, while ensuring alignment with VIU’s Strategic Plan and institutional policies;
  • Chair and coordinate Faculty governance and corresponding committees;
  • Advise Faculty on institutional directions and coordinate planning accordingly;
  • Develop and implement departmental initiatives in collaboration with Chairs;
  • Work with Office of Indigenous Education and Engagement and various Indigenous communities to promote and support program initiatives and access;
  • Provide oversight on curriculum and contract development, including resource analysis;
  • Provide oversight on faculty development, particularly as it relates to scholarly activity;
  • Mentor faculty and staff to help them better understand and engage with institutional policies and procedures, departmental and institutional governance, research opportunities, and teaching and learning improvement strategies;
  • Manage budgets and distribution of resources;
  • Ensure high quality educational programming through ongoing program review and assessment of program outcomes;
  • Monitor and manage program enrolment and student retention and consult with Office of Future Students and Office of University Planning and Analysis regarding management and enhancement strategies;
  • Ensure program timetables best meet needs of students, while ensuring faculty workloads are manageable;
  • Work with service Directors to address space, technology and other needs;
  • Manage and mediate employee and student concerns/issues, in accordance with university policies and procedures and collective agreements;
  • Participate as team member on various committees, including Senate, Planning and Priorities and other standing committees, Provost Council, and President’s Council;
  • Participate in provincial discussions with various stakeholders and government representatives on matters related to developmental programming;
  • Evaluate faculty/staff and design/implement improvement plans as necessary;
  • Collaborate with others, internally and externally, to ensure Faculty goals and institutional goals are achieved and strong links with communities are developed;
  • Collaborate with others to obtain grants and other funding for program initiatives, special equipment, or other community and institutional needs;
  • Initiate and implement fundraising opportunities;
  • Provide advocacy for ACP programs and for VIU as a whole, including sharing information about programs and initiatives in formal community presentations or other formal and informal venues;
  • Manage hiring processes and create succession plans for Faculty, while advancing VIU’s vision, mission, goals, and strategic plan;
  • Adhere to Collective Agreement language to ensure safe, respectful, and manageable working conditions for all employees and students;
  • Provide input on contract negotiations;
  • Serve on senior administrative hiring committees;
  • Participate in convocation ceremonies;
  • Engage in ongoing professional and personal development.

Acting AVP, Facilities Services

Vancouver Island University
01.2024 - 08.2024
  • Manage and support unionized staff and excluded managers with setting priorities, assigning tasks, monitoring productivity and assessing work performance.
  • Work with managers to administer and monitor current service agreements; work with procurement on RFPs for new service contracts.
  • Support Managers and staff with executing maintenance, repair, and replacement of general institutional furnishings and equipment.
  • Work with managers to support various contractors executing maintenance requirements on VIU's campuses.
  • Monitor monthly and annual expenditure statements, approve purchases and ensure charge backs for services and goods to other departments are complete.
  • Prepare annual budget and review through quarterly summaries, cash flow assessment and variance reporting.
  • Support staff in the coordination of special events at the request of departments.
  • Ensure grounds and landscapes are safe and well maintained.
  • Attend to after-hour emergencies when required.
  • Problem solve various issues as and when necessary.
  • Develop and maintain strong relationships across several institutional departments.
  • Maintain compliance with industry regulations by working with staff to implement risk mitigation measures and maintain accurate documentation.

Interim AVP International Education

Vancouver Island University
08.2021 - 01.2022
  • Lead department in actioning its vision;
  • Work with International Director of Marketing and Recruitment, deans and service areas to build a strategy for improving recruitment and retention of international students;
  • Work with International Associate Registrar to monitor applications and admissions and communicate this information to VIU stakeholders and IE Marketing and Recruitment Director;
  • Manage budgets and distribution of resources, including full review of current budget and submission of next fiscal year’s budget;
  • Manage and mediate employee and student concerns/issues, in accordance with university policies and procedures and collective agreements;
  • Collaborate with other institutional leaders to create deeper understanding of and support for international student needs;
  • Participate as team member on various institutional committees where appropriate;
  • Focus on improving employee morale and building effective international education team through change management strategies;
  • Advocate for various aspects of internationalization internally and externally;
  • Monitor and respond to changing and complex landscape of global issues that impact VIU, employees and/or current/future students;
  • Advise and involve broader institution of international initiatives and directions, while ensuring initiatives align with VIU’s Strategic Plan and institutional policies;
  • Support international education managers with challenges that arise within portfolios;
  • Begin to review internal policies and procedures that impact recruitment, admission and registration, retention, contracts, global engagement and education abroad with intention to make improvements;
  • Engage in ongoing professional and personal development.

Interim AVP Marketing, Recruitment & Communication

Vancouver Island University
06.2017 - 06.2020
  • Create and implement comprehensive, strategic and integrated Marketing, Recruitment and Communications (MARCOMM) PLAN to increase student enrollment and enhance VIU’s image and position within PSE context;
  • Develop, supervise, and evaluate individual Marketing, Communications & Public Relations and Student Recruitment plans to include clear objectives and priorities as part of overarching MARCOMM integrated plan;
  • Ensure promotional and informational materials (calendar, viewbook, website, institutional reports and publications) and recruitment activities (Discovery Days, Experience VIU, fairs, high school visits, information nights, etc.) are in alignment;
  • Establish and oversee development and implementation of monitoring systems, work flow processes, and procedures that measure success, and ensure efficient and effective operations within MARCOMM;
  • Create communications strategies that clearly inform, and create culture of information generation and sharing;
  • Coordinate and encourage participation and support from faculties, Student Affairs, and other service units to drive enrolment increases;
  • Ensure messages about institutional values, vision, strategic direction, programs, services, activities and issues are accurate and clearly communicated to internal and external stakeholders and markets;
  • Monitor student application and admission data and respond as necessary;
  • Ensure proactive and positive relations with government stakeholders;
  • Serve as VIU’s brand authority and provide counsel to departments, divisions, and senior management on marketing, communications and public relations, and student recruitment matters;
  • Ensure all institutional materials and properties (e.g. Publications, print, website, digital screens, social medial platforms, etc.) are consistent and aligned with brand standards;
  • Coordinate and manage media and other stakeholder communication through accurate, consistent, timely and frequent communications with key stakeholder groups, calling upon and training institutional representatives where appropriate;
  • Assist with speaking notes, speeches and media talking points for senior leaders and Board of Governors;
  • Support labour relations activities as part of collective bargaining process;
  • Respect and use skills, expertise, experience, and insight of employees where possible;
  • Help formulate and administer communications and marketing policies to ensure VIU's integrity and to manage risk;
  • Keep abreast of developments in fields of marketing, communications, public relations and student recruitment, particularly in relation to post-secondary education environments and improved/increased enrolments;
  • Schedule, direct, supervise, support and evaluate MARCOMM employees and their activities by providing effective leadership and direction, while adhering to collective agreements and institutional policies and procedures;
  • Maintain climate that attracts, retains, and motivates top quality personnel;
  • Ensure employees receive appropriate training, and engage employees in processes and tasks to develop personal plans, practice their authority and accept responsibility for their actions;
  • Develop and manage annual operating plans with supporting budgets;
  • Oversee, authorize, and monitor all expenditures to ensure optimal value of funding and outcomes for MARCOMM and VIU;
  • Engage in ongoing professional and personal development.

Dean, Faculty of Academic and Career Preparation

Vancouver Island University
11.2013 - 05.2017
  • Same as listed above under Dean of Academic and Career Preparation

Interim Dean, Faculty of Adult and Continuing Education

Vancouver Island University
11.2011 - 01.2013
  • Same as listed above under Dean of Academic and Career Preparation

Acting CAP Instructional Director (Nanaimo)

Vancouver Island University
10.2011 - 11.2011
  • Provide leadership to CAP faculty in Nanaimo and Parksville;
  • Advocate on behalf of CAP programs and VIU;
  • Collaborate with faculty to develop program and instructional management systems;
  • Work with Indigenous communities on program initiatives;
  • Organize and participate in program review to ensure relevancy and currency;
  • Develop and implement departmental policies as necessary;
  • Prepare mid-year and annual budgets;
  • Provide direction on timetable development while assessing workload allocation and student demand;
  • Monitor student enrolment;
  • Develop and negotiate contracts, affiliation agreements, workplace partnerships, and cost-recovery programs;
  • Collaborate with Faculty Dean to hire and evaluate faculty;
  • Chair internal meetings;
  • Participate on various committees as required; mediate personnel and student conflicts/concerns;
  • Engage in ongoing professional and personal development.

ABE/Literacy Chair

Vancouver Island University
09.2008 - 10.2011
  • Manage day to day program operations;
  • Collaborate with Student Success Advisor, Volunteer Tutor Chair, Office Manager, and Dean in departmental planning;
  • Prepare and monitor timetables;
  • Assist with promotional planning for CAP programs; manage assessment process; recommend instructional materials and equipment purchases;
  • Oversee course delivery quality and standards;
  • Liaise and problem solve with instructors and relevant departments;
  • Liaise with community agencies as directed;
  • Assist with instructional postings, hiring process, and new faculty orientation;
  • Support faculty and students as required, including responding to faculty and student issues;
  • Represent CAP on various committees;
  • Facilitate staff meetings and departmental meetings;
  • Ensure accuracy of statistical information relating to programs;
  • Prepare reports as required;
  • Assist Instructional Director and Dean with development and maintenance of agreements with affiliated off-campus and contract programs;
  • Maintain minimum 1/3 teaching load, while adhering to instructor duties;
  • Engage in ongoing professional and personal development.

Regular ABE Instructor (Math/English/LC)

Malaspina University College
09.1998 - 08.2008
  • Instruct various courses through different delivery formats (instructor-led, small groups, self-paced learning, center format, and on-line/hybrid);
  • Vary instructional techniques to attend to all learning styles and modalities;
  • Individualize instruction to meet diverse student needs within class setting;
  • Plan/Prepare daily lessons and semester pacing to ensure articulated course content is covered;
  • Prepare and develop curriculum and course materials;
  • Present both theoretical and practical approaches to knowledge and skill building in appropriate disciplines;
  • Evaluate students to ensure competency aligns with course outcomes;
  • Calculate grades and enter grades into appropriate systems;
  • Use computer-based resources and other technologies in teaching;
  • Maintain accurate records of student activities;
  • Provide student support, including liaison with departmental resources, relevant Malaspina services and community agencies;
  • Participate as active member of instructional team;
  • Support departmental goals and initiatives;
  • Participate in staff meetings and contribute to departmental initiatives and committee work as required;
  • Be aware of current trends/developments in adult education and subject areas;
  • Participate in research initiatives;
  • Engage in ongoing professional and personal development.

Term ABE Instructor (Math/English/LC)

Malaspina University College
11.1993 - 09.1998
  • Same as listed above under Regular ABE Instructor.

High School Teacher (Gr. 10 History/Gr. 12 English)

Nipigon-Red Rock District High School
01.1993 - 06.1993
  • Same as above under instructional positions; and
  • Coach/Supervise students in various extra-curricular activities and daily busing;
  • Meet with parents/guardians/external agencies on student progress/issues;
  • Work with learning support teachers on enrichment/remedial opportunities;
  • Help students plan for transition to post-secondary from rural locations;
  • Supervise provincial exams;
  • Plan and execute student activities for assemblies/other school gatherings;
  • Organize/Supervise field trips.

Substitute Teacher (JK to OAC)

St. Edward’s, George O'Neill Public, Red Rock Public, Nip Rock High, Greenmantle Public, and St. Hillary’s Schools
09.1992 - 01.1993
  • Same as listed above under High School Teacher.

Elementary Teacher(Gr. 5 & Gr. 6,6/7,8 History)

St. Patrick's School
08.1990 - 06.1992
  • Same as listed above under High School Teacher.

Education

Doctor of Education - Educational Leadership And Policy

University of British Columbia
11.2019

Master of Education - Curriculum, Teaching And Learning

University of Calgary
11.2007

Bookkeeping Certificate

ICS Learning Systems
Montreal, QC
08.2000

BC Teacher Certificate, Interim Professional

BC College of Teachers
11.1993

Senior Curriculum & Instruction - Additional Specialization Qualification

Lakehead University
07.1993

Bachelor of Arts - Geography

Lakehead University
06.1990

Bachelor of Education - Junior/Intermediate Specialty

Lakehead University
06.1990

Ontario Teacher Certificate

Ministry of Education
06.1990

Skills

  • Excellent Leadership Skills
  • Discreet
  • Highly Adaptable
  • Team Player
  • Task Orientated
  • Focused on Details
  • Goal Orientated
  • Problem Solver
  • Change Agent
  • Excellent Communication Skills
  • Innovative
  • Superior Organizational Skills
  • Inclusive
  • Personable
  • Reliable
  • Honest
  • Committed
  • Student Focused

Additional Information

OTHER TRAINING:

  • Ongoing Manage Here Training (Monthly at VIU)
  • Post-Secondary Employers' Association - Learning (various workshops - ongoing)
  • Prosci Change Management (February 2017, Parksville, BC)
  • Having Difficult Conversations Training (October 2015, Deborah Connors for VIU)
  • Senior University Administrators Course (June 2013, University of Manitoba, Banff, BC)
  • Mental Health Awareness (October 2012, VIU)
  • Threat Assessment Training Level 1 (May 2012, Canadian Centre for Threat Assessment & Trauma Response)
  • Workplace Harassment Training (May 2012, VIU)
  • Safe Harbour Workshop Training (April 2012, VIU)
  • Investment Management Training (October, 2011, BCimc)
  • Pension Foundations (July 2010, Halifax, NS)
  • Summer Institute for Women in Leadership (July 2010, Labour Education & Research Center, Portland)
  • Pension Basics (February 2009, Harrison Hot Springs, BC)
  • Pension Investment & Governance 1 (January 2009, Canadian Labour Congress, Harrison Hot Springs, BC)
  • Duty to Accommodate (February 2008, Canadian Labour Congress, Harrison Hot Springs, BC
  • I-BEST – Transitioning from ABE to Post Secondary (April 2007, Institute of the Pacific, Hawaii)
  • Leadership (January 2006, Canadian Labour Congress, Harrison Hot Springs, BC)
  • Building Campaigns (February 2006, BCGEU Labour Institute, Harrison Hot Springs)
  • Advanced Steward Training (March 2004, BCGEU, Courtenay BC)
  • Collective Bargaining (January 2004, Canadian Labour Congress, Harrison Hot Springs, BC)
  • Stewards’ Orientation Training (February 2003, BCGEU, Courtenay, BC)
  • WEB CT – Designing Courses for On-Line use (December 2002)
  • True Colors (September 2002)
  • Emotional Intelligence (April 2002)
  • Brain Based Learning – Right/Left side learning (April 2001)
  • Using the Internet in the Classroom (March 1997)
  • Writing Across the Curriculum Workshop (May 1996)
  • Competency Based Learning (April 1995)
  • Dealing with Difficult Classroom Situations (November 1994)
  • Learning Disabilities (November 1994)
  • Inquiry Method & Process (September 1990)
  • Fork Lift Operator Certification (June 1989, Domtar Packaging)

NOTABLE CONTRIBUTIONS:

Committee Participation:

  • President’s & Provost’s Councils (2010 to present)
  • Senate (2008 to present)
  • Planning and Priorities (2008 to present; Vice Chair from 2009 - 2012)
  • Curriculum Committee (2004 to 2009; 2023 to present)
  • Survey Management Committee (2020 to present)
  • Governance Practices Committee (2012 to 2014)
  • Academic Plan Committee (2010-11 and 2021-22)
  • Education Council (2000 to 2008, and Vice Chair in 2007-08)
  • MUC Nominations Committee (Chair in 2007-08)
  • MUC Board of Governors Faculty Rep (2003-04)
  • Standards and Admissions (Vice Chair in 2001-02)
  • Education Services (Chair in 2000-01)
  • Campus Sustainability Committee (2004 - 2009)
  • Taskforce on Education and Technology (2000 to 2002)
  • Labour Management (BCGEU member 2006 to 2011; Employer member 2012 to present)
  • BCGEU Bargaining Committee (Employer 2010, 2014, 2022; Union 2007)
  • CUPE Bargaining Committee (Employer 2019)

Board and Organization Participation:

  • BCCAT Transfer and Admission Committee (2022 to present)
  • Inclusion Parksville Board (2021 to present)
  • External Reviewer, Douglas’ ASE VEST Program (2021)
  • College Pension Plan Board of Trustees (2010-11)
  • Provincial Deans & Directors of Developmental Education (2009 to present; Chair since 2020)
  • Rotary Club of Qualicum Beach (2016 to present; Past President)
  • Chamber of Commerce (2015 to 2022; Past President)
  • Literacy Central Vancouver Island Board (2015 to present; Former Treasurer and currently HR Committee Chair)
  • BCCAT ABE Systems Liaison Person - provincial role (2020 to present)
  • BCCAT ASE System Liaison Person - provincial role (2016)
  • Lead Fundraiser for Oceanside RAGE Girls’ Fastball Team (2012 - 2017)
  • External Faculty Tenure Reviewer, Thompson Rivers University (2013)
  • External Reviewer, Kwantlen's ABE Program (2012)
  • Nanaimo Danish Club Board (Treasurer in 2011)
  • Provincial Instructors' Bargaining Council (2007 - 2011)
  • Errington Volunteer Fire Department Board (Lead Fundraiser in 2007)

Union Involvement:

  • 1st Vice-Chair BCGEU Local 702 (2008 - 2011)
  • 2nd Vice-Chair BCGEU Local 702 (2002 - 2008)
  • Shop Steward BCGEU Local 702 (2002 - 2011)
  • O.E.C.T.A Union Secretary - Atikokan Unit (1991-92)

Department/School Support:

  • ABE Chair (2008 - 2011)
  • ABE English Department Head (2005 - 2009)
  • ABE Math Articulation Rep (2004 - 2009)
  • ABE Professional Development Committee (2003 - 2004)
  • St. Patrick's School Communications Officer, Winter Carnival Organizer, Professional Development Chairperson, Senior Girls & Junior Girls Volleyball Coach, Track and Field Coach and Art Curriculum Development Committee (1991 - 1992)
  • St. Patrick's School Social Committee Chair, Senior & Junior Girls Basketball Coach, Senior & Junior Girls Volleyball Coach, and Girls Soccer Coach (1990 - 1991)
  • Nipigon 'Junior' Figure Skating Club Coach (1977 - 1979)

AWARDS & RECOGNITION:

  • Paul Harris Fellow (2021)
  • UBC EdD Leadership Award (2014)
  • UBC EdD Leadership Award (2013)
  • UBC EdD Leadership Award (2012)
  • BCGEU Professional Development Leave (14 weeks) (2005)
  • Grade 13 Valedictorian, Nip-Rock High School (1986)
  • Senior Geography Award, Nip-Rock High School (1986)
  • Lions Club Bursary for Post-Secondary studies (1986)

CONFERENCE PROCEEDINGS AND PRESENTATIONS:

  • BCCAT JAM Speaker Panel: “The Pandemic: One year later, what have we learned?” (2021)
  • Conference Proceedings: What Characteristics Account for Who Participates in Adult Basic Education at Vancouver Island University? A Case of Policy and Practice(CASAE 2020)
  • Importance of PSE - Community Presentations to parents (2018 to 2019)
  • Barriers to PSE Access (Public Presentation at VIU, 2015)
  • Parksville and District Chamber of Commerce Talks and Presentations (2015 - 2022)
  • Linking Research to Professional Practice (Online presentation – “Adult Basic Education Online – ‘Build it and they will come’: A reflection paper” presented to complete MEd at University of Calgary, 2007)

References

Available upon request

Timeline

Interim Associate Vice-President Academic

Vancouver Island University
08.2024 - Current

Acting AVP, Facilities Services

Vancouver Island University
01.2024 - 08.2024

Interim AVP International Education

Vancouver Island University
08.2021 - 01.2022

Dean, Academic and Career Preparation

Vancouver Island University
07.2020 - Current

Interim AVP Marketing, Recruitment & Communication

Vancouver Island University
06.2017 - 06.2020

Dean, Faculty of Academic and Career Preparation

Vancouver Island University
11.2013 - 05.2017

Interim Dean, Faculty of Adult and Continuing Education

Vancouver Island University
11.2011 - 01.2013

Acting CAP Instructional Director (Nanaimo)

Vancouver Island University
10.2011 - 11.2011

ABE/Literacy Chair

Vancouver Island University
09.2008 - 10.2011

Regular ABE Instructor (Math/English/LC)

Malaspina University College
09.1998 - 08.2008

Term ABE Instructor (Math/English/LC)

Malaspina University College
11.1993 - 09.1998

High School Teacher (Gr. 10 History/Gr. 12 English)

Nipigon-Red Rock District High School
01.1993 - 06.1993

Substitute Teacher (JK to OAC)

St. Edward’s, George O'Neill Public, Red Rock Public, Nip Rock High, Greenmantle Public, and St. Hillary’s Schools
09.1992 - 01.1993

Elementary Teacher(Gr. 5 & Gr. 6,6/7,8 History)

St. Patrick's School
08.1990 - 06.1992

Doctor of Education - Educational Leadership And Policy

University of British Columbia

Master of Education - Curriculum, Teaching And Learning

University of Calgary

Bookkeeping Certificate

ICS Learning Systems

BC Teacher Certificate, Interim Professional

BC College of Teachers

Senior Curriculum & Instruction - Additional Specialization Qualification

Lakehead University

Bachelor of Arts - Geography

Lakehead University

Bachelor of Education - Junior/Intermediate Specialty

Lakehead University

Ontario Teacher Certificate

Ministry of Education

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