Jeannie Inglis
Personal Support Manager
Barrie
Summary
A Personal Support Manager leads CSWs to meet CarePartners expectations for productivity, quality and goal accomplishment by consciously creating a workplace culture that is consistent with the overall organizations’ and that emphasizes the identified mission, vision and values of the organization. To ensure effective delivery of patient services in accordance with CarePartners established policies and procedures, relevant legislation, government guidelines, the Collective Agreement and local contract requirements. RNs and RPNs in the role of Personal Support Manager each perform their job responsibilities in accordance with their foundational nursing knowledge and competencies.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Personal Support Manager
CarePartners
07.2011 - Current
- Managed specialist team to provide technical assistance and patient service.
- Coached employees through day-to-day work and complex problems.
- Reduced patient complaints by implementing proactive troubleshooting strategies and preventive measures.
- Collaborated with other teams to identify and resolve patient issues quickly and professionally.
Education
RPN - Nursing
Georgian College
Barrie 05.2001 -
Skills
Decisive Decision-making
Policy enforcement
Teamwork and collaboration
Office administration
Problem-solving
Leading team meetings
Performance management
Document management
Staff management
Support services
Certification
CM - Certified Manager Certification
Timeline
Personal Support Manager
CarePartners
07.2011 - Current
RPN - Nursing
Georgian College
05.2001 -
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