Jeannette Lawson
Penticton,BC
Summary
Is capable of meeting the needs of diverse customers While keeping calm and maintaining professionalism. Hardworking and successful at managing multiple priorities with a positive attitude.
History of working on feet for long periods of time, And training incoming staff
Overview
5
5
years of professional experience
Work History
Waitress
Smitty's Family Restaurant
04.2017 - 07.2017
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Remained calm and professional when dealing with difficult customers or during busy shifts.
Team Leader
Street Youth Job Action
03.2012 - 02.2015
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Education
Grade 10 -
I Have Attended Many High Schools
CanadaSkills
- Food Running
- Food Preparation and Safety
- Team Collaboration
- High-Energy and Stamina
- Active Listening
- Social Perceptiveness
Timeline
Waitress
Smitty's Family Restaurant
04.2017 - 07.2017
Team Leader
Street Youth Job Action
03.2012 - 02.2015
Grade 10 -
I Have Attended Many High Schools
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