Jeannette Daline Goune T Lemofouet
Bathurst,NB
Summary
Dynamic accounting professional with a proven track record at MGC Brothers and Sons Ltd. Having strong analytical skills and excelling in tax and regulatory compliance . Enhanced financial reporting accuracy and efficiency, budgeting and reduced month-end closing time by optimizing reconciliation processes. Reliable, dependable, and committed to achieving organizational goals.
Overview
9
9
years of professional experience
Work History
Accounts Payable Clerk
MGC BROTHERS AND SONS SARL
01.2017 - 03.2020
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Streamlined invoice processing by implementing efficient filing and tracking systems.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
- Reviewed employee expense reports against company policies, safeguarding corporate funds from misuse.
- Prepared comprehensive monthly reports detailing outstanding payables, providing valuable insights for decision-making processes.
- Aided audit preparation efforts by maintaining organized records and promptly addressing auditor inquiries.
- Increased accuracy in expense reporting by thoroughly reviewing submitted claims and verifying supporting documentation.
- Minimized late fees and interest charges by developing efficient system for tracking payment due dates.
- Optimized cash flow management with strategic scheduling of payments to vendors.
- Improved relationships with suppliers by resolving discrepancies in billing and payments promptly.
- Increased department transparency, developed comprehensive monthly reports detailing accounts payable activity.
- Accelerated invoice approval times, implemented electronic invoice submission and approval processes.
- Enhanced efficiency in invoice processing by meticulously reviewing and matching invoices with purchase orders and receipts.
- Contributed to cost savings by negotiating better payment terms with several key suppliers.
Accounts Receivable Clerk
MGC BROTHERS AND SONS SARL
01.2017 - 03.2020
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Responded to inbound inquiries regarding accounts and payments.
- Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
- Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
- Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
- Supported cash forecasting initiatives by providing accurate data on outstanding receivables and expected payments from clients.
- Assisted in annual audit preparation, ensuring accurate representation of accounts receivable records and compliance with accounting standards.
- Streamlined credit approval process by conducting thorough analyses of new client applications, reducing financial risk exposure.
Accountant
MGC BROTHERS AND SONS SARL
10.2023 - 12.2024
- Handled day-to-day accounting transactions to drive financial accuracy.
- Reconciled accounts and reviewed expense data, working capital, and assets monthly.
- Prepared and reported on the company's profit and loss statement per route monthly.
- Prepared and filed for tax monthly.
- Used Software (Sage 100) to prepare documents, reports, and presentations.
- Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
- Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
- Reduced theft by implementing robust internal controls and reviewed its effectiveness weekly through audits.
- Contributed to enhanced revenue growth by 40% by identifying and analyzing bigger revenue streams and investing in them.
- Enhanced financial decision-making capabilities by providing timely, accurate information to management through regular performance reports.
- Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
- Reduced outstanding accounts receivable by 30% through the implementation of stricter credit control policies.
Sales Coordinator
MGC BROTHERS AND SONS SARL
05.2021 - 09.2023
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
- Collaborated with marketing team to develop targeted promotional materials and campaigns.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Implemented systems and procedures to increase sales.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Prepared sales presentations for clients showing success and credibility of products.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Payroll Clerk
MGC BROTHERS AND SONS SARL
04.2020 - 06.2021
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained confidentiality of employee records and payroll information.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Established a well-organized filing system for maintaining all payroll-related documents securely.
- Maintained compliance with federal, state, and local tax laws by staying updated on regulations and submitting timely reports.
- Provided exceptional customer service by promptly addressing employee inquiries regarding payroll matters, fostering a positive working environment.
- Reconciled bank and payroll records routinely to verify accuracy.
Customer Service Representative
MTN Cameroon
09.2016 - 12.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
Administrative Clerk
MGC Brothers and Sons Sarl
09.2015 - 08.2016
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Arranged meetings and appointments and updated records to assist management.
- Contributed to project success by providing administrative support to various teams as needed.
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Managed daily mail distribution for both internal employees and external customers or clients.
- Improved communication between departments through effective scheduling and coordination of meetings.
Education
Bachelor Of Applied Science - Accounting And Finance
Oxford Brookes University
UK04.2019
Diploma In Accounting - Accounting And Finance
Association of Chartered Certified Accountants
Buea, Cameroon 06.2013
Skills
- Financial reporting
- Tax compliance
- Budget analysis
- Data reconciliation
- Cash flow management
- Internal controls
- Vendor relations
- Microsoft Excel
- Account management
- Cost reduction
- Auditing support
- Attention to detail
- Effective communication
- Team leadership
- Problem solving
- Accounts payable and receivable
- Accounting and bookkeeping
- Bank reconciliation
- General ledger management
- Data entry
- Internal auditing
- Continuous improvement
- Business development
- Expense tracking
- Auditing procedures
- International financial reporting standards
- Variance analysis
- Financial statement preparation
- A/P and A/R
- Journal entry preparation
- Software proficient
- Critical thinking and analysis
- Data collection
- Fixed assets management
Languages
English
Native or Bilingual
French
Native or Bilingual
Affiliations
Ongoing Affiliate of ACCA
Timeline
Accountant
MGC BROTHERS AND SONS SARL
10.2023 - 12.2024
Sales Coordinator
MGC BROTHERS AND SONS SARL
05.2021 - 09.2023
Payroll Clerk
MGC BROTHERS AND SONS SARL
04.2020 - 06.2021
Accounts Payable Clerk
MGC BROTHERS AND SONS SARL
01.2017 - 03.2020
Accounts Receivable Clerk
MGC BROTHERS AND SONS SARL
01.2017 - 03.2020
Customer Service Representative
MTN Cameroon
09.2016 - 12.2016
Administrative Clerk
MGC Brothers and Sons Sarl
09.2015 - 08.2016
Bachelor Of Applied Science - Accounting And Finance
Oxford Brookes University
Diploma In Accounting - Accounting And Finance
Association of Chartered Certified Accountants
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