Jeannette Ansell
Windsor
Summary
Dynamic manager with a proven track record at Apple, excelling in leadership and team development. Expert in training and mentoring, fostering exceptional customer service, and driving sales growth through strategic planning. Adept in Microsoft Office and skilled in interpersonal communication, I cultivate high-performing teams that achieve outstanding results.
Overview
18
18
years of professional experience
Work History
MANAGER
APPLE
01.2007 - 01.2025
- Implemented innovative approaches to mentoring, performance reviews, and professional development
- Appointed to train new Managers as a result of organizational skills, coaching, and interpersonal acumen
- Motivated staff to adhere to quarterly priorities, sharing store best practices on a market level and lead, coach, and develop a team who delivers exceptional customer experiences.
- Developed efficient workflows that facilitated positive results and fostered a sense of accountability.
- People Leader Coordinator and Recruiting point-of-contact for the Market.
MANAGER
Bath and Body Works
01.2007 - 01.2025
- Led hiring initiatives and sourced job candidates across various channels, including face-to-face recruitment, online directories, staff referrals, and customer-generated word-of-mouth.
- Formulated competency-based interview questions and organized interviews to be led by management.
- Led the Operations Team, Technical Team, Sales Team, Business Team, and our Technical Merchandise Pro.
- Instilled trust within the team and operated with a high level of integrity.
- Provided support and guidance to others through challenges while maintaining composure in a fast-paced and constantly evolving retail environment.
- Recruited, hired, trained, and conducted performance reviews and development programs.
- Carefully assessed business priorities and drove sales growth by developing and implementing comprehensive action plans.
- Developed plans to control inventory, enhance loss prevention, and maintain exceptional customer service.
- Managed other locations and implemented strategies to drive performance and lead two store openings.
- Facilitated training for team members and supported two store openings.
- Selected to facilitate training for team members.
Education
Some College (No Degree) - Gender Studies
Los Angeles High School For The Performing Arts
Los Angeles, CASkills
- Leadership
- Administration
- Teamwork
- Presentation Skills
- Customer Service
- Supervision
- Training & Development
- Building Effective Teams
- Coaching
- Interpersonal Communication
- Verbal and Written Communication
- Time Management
- Action Oriented
- Organization Skills
- Collaboration
- Attention to Detail
- Problem Solving
- Strong Work Ethic
- MacOS
- Microsoft Office
- Webex
- Calendar
- KRONOS
- EApproval
- Slack
- Conflict resolution
- Customer service
Affiliations
Volunteer- Redwood Food Bank, Habitat for Humanities 2017 Tub Fires, Windsor Town Green Community Garden.
Timeline
MANAGER
APPLE
01.2007 - 01.2025
MANAGER
Bath and Body Works
01.2007 - 01.2025
Some College (No Degree) - Gender Studies
Los Angeles High School For The Performing Arts