Jeanne Camille Lansang
Thunder Bay,ON
Summary
Certified Human Resources Professional (CHRP) member and HR Practitioner with 12 years of experience. Highly competent and organized in assisting with and fulfilling organizational staffing and general needs. Goal is to leverage dynamic communication and organization skills to contribute to company's initiatives and requirements, bridging the gap between challenges and solutions. Offers relevant, relatable, and empathetic answers to employee concerns, ensuring their needs are addressed effectively. BS in Business Administration majoring in Operations Management provides knowledge and expertise to navigate complexities of human resources management with ease.
Overview
12
12
years of professional experience
1
1
Certification
Work History
People Operations Partner
Coca-Cola Beverages Philippines, Inc.
02.2023 - 09.2024
- Provides professional support in various functions of human resources at CCBPI
- This role is responsible for the following HR functional areas: Benefits & Leave Administration, Labor Relations and Diversity, Equity, and Inclusion (DEI).
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Monitored partner performance and provided feedback on areas of improvement.
People Services Analyst
Coca-Cola Beverages Philippines, Inc.
10.2019 - 01.2023
- Ensures effective delivery of learning programs and resources to various regions to help the roll out and management of logistical requirements
- The role also delivers outstanding customer service and organize memorable events that meet the intended goals and expectations.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
Administrative Assistant
Coca-Cola FEMSA Philippines
07.2015 - 09.2019
- Provides efficient and timely administrative and clerical support to the Director.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Advertisement & Promotions Assistant
Supervalue Inc. (SM Supermarket - San Fernando Downtown)
03.2013 - 06.2015
- Assists in organizing campaigns and developing marketing strategies
- Provides help plan and run promotional events on-site.
- Generated on-air promotional scripts to promote client marketing and advertising initiatives.
- Coordinated closely with radio station personnel to ensure successful on-air giveaways and contests, increasing listener engagement.
- Increased customer interest in products through creative marketing materials and presentations.
- Organized contests to excite potential consumers and build interest in new product offerings.
- Compiled photos and videos of events to share on social media and use in future presentations.
- Assisted in creating detailed post-event reports that analyzed successes, challenges, and areas of improvement for future planning purposes.
Sales Representative
Floorcompany Inc.
06.2012 - 02.2013
- Serves customers by selling products and meeting customer needs
- Provides clerical support on a day-to-day tasks of the office, including answering the phones, filing documents, performing data entry, scheduling appointments, and processing information requests.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Education
Bachelor of Science in Business Administration Major in Operations Management -
University of the Assumption
San Fernando, Pampanga04.2012
Secondary Education -
Holy Name University
Tagbilaran City, Bohol03.2008
Primary Education -
Mabini Central Elementary School
Mabini, Bohol03.2004
Skills
- Customer Relationship Building
- Marketing
- Performance Analysis
- Knowledgeable in Microsoft Software
- Recruitment and hiring
- Administrative Management
- Active Listening
- Collaboration and Teamwork
- Creative and Critical Thinking
- Building Trust and Relationships
- Organization and Administration
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Effective Communication
- Adaptability and Flexibility
- Judgement and Decision Making
Personal Information
- Date of Birth: 01/15/92
- Gender: Female
- Nationality: Filipino
- Driving License: B, B1
- Marital Status: Married
References
Cesar Cansino
(former immediate superior)
cesar.cansino@gmail.com
(905) 598 7453
Profetiza Flores
People Operations Senior Manager
Coca-Cola Beverages Philippines, Inc.
+639190877401
profetiza.flores@coca-cola.com.ph
Leah Postre
People Operations Associate Manager
Coca-Cola Beverages Philippines, Inc.
+639190878721
leah.postre@coca-cola.com.ph
Hobbies and Interests
- Travelling
- Reading & Continuing Education
- Cooking
Placeofbirth
San Fernando, Pampanga, Philippines
Languages
English
Full Professional
Certification
Certified Human Resource Professional
Timeline
People Operations Partner
Coca-Cola Beverages Philippines, Inc.
02.2023 - 09.2024
People Services Analyst
Coca-Cola Beverages Philippines, Inc.
10.2019 - 01.2023
Administrative Assistant
Coca-Cola FEMSA Philippines
07.2015 - 09.2019
Advertisement & Promotions Assistant
Supervalue Inc. (SM Supermarket - San Fernando Downtown)
03.2013 - 06.2015
Sales Representative
Floorcompany Inc.
06.2012 - 02.2013
Secondary Education -
Holy Name University
Primary Education -
Mabini Central Elementary School
Bachelor of Science in Business Administration Major in Operations Management -
University of the Assumption
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