Summary
Work History
Education
Skills
Websites
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Jeanne Alaine Jaque

Jeanne Alaine Jaque

Bcom Student, Candidate for Canadian Securities Course
Edmonton,AB

Summary

An independent and self-motivated student pursuing a BCom majored in International Business and minor in Finance at MacEwan University. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Have a basic understanding of investment and finance fundamentals. To seek part/ full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Market Research Analyst Intern

ATB Financial
05.2022 - 08.2022
  • ATB’s Experience Office, Advisory Solution
  • Projects: Business Transition >$5M, Banking Third Party Partnership
  • Collaborated with cross-functional teams to develop and implement market research strategies.
  • Generated reports to support development and implementation of marketing plans.
  • Utilized specialized software to capture and process data.
  • Analyzed and consolidated data from different sources to generate campaign performance reports.
  • Researched and evaluated potential new markets and products.
  • Met with supervisor to determine project scope, outline deliverables or timelines and create action plan.
  • Used various market research tools and techniques to gather, analyze and interpret data.
  • Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
  • Implemented and supervised market research projects from start to finish with focus groups, surveys and interviews.
  • Developed questionnaires and facilitated focus group discussions.
  • Conducted primary and secondary research to better understand customer needs and behaviors.
  • Assembled reports and presentations to share insights and recommendations with managers.

Food Counter Attendant

Cinnzeo
06.2015 - Current
  • Responsible for taking customers' orders and answering customer inquiries, serving food and drinks, and maintaining clean premises, day-end sales reporting.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Provided attentive service and proactively assessed guest needs.
  • Established rapport with customers by providing friendly and attentive service.
  • Processed customer orders and accurately entered them into order system.
  • Managed multiple tasks in high-volume environment.

Cook

WORKSHOP EATERY
06.2017 - 11.2020
  • Gained loyal clientele through friendly interactions and consistent appreciation
  • Resolved complaints promptly and professionally.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Contributed to consistent customer satisfaction ratings by producing high-quality food and providing timely service.

Education

Bachelor of Commerce - International Business, Finance

Macewan University
Edmonton
06.2023

Candidate for Canadian Securities Course (CSC) -

Canadian Securities Institute
Canada
09.2023

Diploma - Culinary Arts

Northern Alberta Institute of Technology
Edmonton
06.2018

Skills

  • Interpersonal skill
  • Time Management
  • Customer service skills
  • Problem-Solving
  • Presentation Skills
  • Organizational Skills
  • Have a strong knowledge of using MS Office and Google Workspace
  • POS Inventory System Operation
  • Accuracy and Efficiency
  • Effective Communication
  • Customer Inquiry Resolution
  • Complaint Handling
  • Customer Assistance

Websites

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Jeanne Alaine JaqueBcom Student, Candidate for Canadian Securities Course