Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jeanne Muhawenimana

Moncton

Summary

Motivated and bilingual professional with strong customer service experience in fast-paced environments. Fluent in English and French, with proven ability to communicate effectively and assist diverse customers. Adaptable, reliable, and dedicated to delivering excellent service with a positive attitude.

Overview

3
3
years of professional experience

Work History

Front Desk / Customer Service

Sobeys
Fredericton Junction, New Brunswick
09.2023 - 08.2025
  • - Provided front desk support and assisted customers with inquiries.
  • - Handled transactions and resolved customer concerns effectively.
  • - Ensured a positive customer experience through professionalism and courtesy.
  • - Supported store operations with attention to detail and accuracy.

Customer Service Associate

Wendy’s Restaurent
Fredericton, New Brunswick
02.2022 - 07.2023
  • - Assisted customers with orders in a fast-paced environment.
  • - Handled cash, processed payments, and ensured accuracy.
  • - Maintained a clean and welcoming dining environment.
  • - Developed strong teamwork and communication skills.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Improved customer experience by maintaining high level of product knowledge and sharing it effectively.

Education

High School Diploma -

E`COLE SAINTE- ANNE
Fredericton, NB
06.2024

Skills

  • - Bilingual: English & French
  • Scheduling and booking
  • - Strong customer service and communication
  • - Cash handling and payment processing
  • - Problem-solving and conflict resolution
  • - Team collaboration and adaptability
  • Friendly, positive attitude

Languages

French
Full Professional
English
Full Professional

Timeline

Front Desk / Customer Service

Sobeys
09.2023 - 08.2025

Customer Service Associate

Wendy’s Restaurent
02.2022 - 07.2023

High School Diploma -

E`COLE SAINTE- ANNE

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Jeanne Muhawenimana