Jeanne Gillespie

• Assisted in preparation and processing of payroll to facilitate prompt staff payments.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Organized, facilitated and participated in community service efforts.
• Reconciled account files and produced monthly reports.
• Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
• Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.

• Reviewed violations of computer security procedures and developed mitigation plans.
• Recommend improvements in security systems and procedures.
• Managed access rights for various user groups in a complex organizational hierarchy, ensuring appropriate levels of authorization were granted while minimizing the risk of unauthorized data access.
• Monitored use of data files and regulated access to protect secure information.
• Established a robust identity management process to streamline user provisioning and de-provisioning workflows effectively.
• Encrypted data and erected firewalls to protect confidential information.
• Provided expert guidance on SAP Security, advising management on proper protocols and measures to protect sensitive data.
• Developed customized training programs for end-users, promoting awareness of information security issues within the organization.
• Ensured compliance with industry regulations by staying up-to-date on the latest SAP security best practices.
• Conducted security audits to identify vulnerabilities.
• Acted as the primary point of contact for all SAP security-related inquiries, providing prompt and reliable support to internal stakeholders.
• Enhanced system security by implementing SAP role-based access controls and user provisioning.
• Streamlined user access administration through automation of SAP security processes.
• Liaised closely with auditors during annual reviews, providing necessary documentation as evidence of adherence to established security practices.
• Collaborated with cross-functional teams to develop comprehensive security policies and procedures.
• Conducted thorough risk assessments to identify gaps in existing SAP security strategies and proposed actionable solutions for improvement.
• Assisted in the successful migration of legacy systems to new SAP environments while maintaining strict security standards.
• Reduced risk of data breaches with regular security audits and vulnerability assessments.
• Developed and maintained courteous and effective working relationships.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Gained extensive knowledge in data entry, analysis and reporting.
• Developed strong communication and organizational skills through working on group projects.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Gained strong leadership skills by managing projects from start to finish.

• Same job description as Precision Drilling

Same job description as Precision Drilling.

Petro Canada and Suncor merged in November 2009

• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
• Managed filing system, entered data and completed other clerical tasks.
• Scheduled office meetings and client appointments for staff teams.
• Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
• Liaised between clients and vendors and maintained effective lines of communication.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
• Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
• Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
• Surpassed team goals by partnering with colleagues to implement best practices and protocols.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Established administrative work procedures to track staff's daily tasks.
• Assisted coworkers and staff members with special tasks on daily basis.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Volunteered to help with special projects of varying degrees of complexity.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
• Managed department budgets and generated financial reports for management review.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

• Completed accident reports, trial and courtroom requests and applications for clients.
• Coordinated meetings, conferences, and travel arrangements for attorneys, ensuring seamless scheduling across the firm.
• Aided in negotiation preparations through diligent research of opposing parties'' positions and potential solutions.
• Developed and maintained positive relationships with clients and colleagues.
• Scheduled and made appointments for 2 attorneys.
• Enhanced attorney productivity with proficient management of case files and schedules.
• Filed documents with courts on behalf of attorney.
• Transcribed legal documents and phone conversations.
• Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
• Received and placed telephone calls to clients and prospective clients.
• Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
• Conducted research on legal cases and prepared summaries for attorneys.
• Scheduled all appointments, appearances and briefings.
• Collaborated with attorneys to prepare comprehensive trial materials, assisting in successful case outcomes.
• Screened telephone calls and forwarded to appropriate departments.
• Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
• Created, indexed, and maintained client binders.
• Assisted with preparation of trial materials and documents.
• Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
• Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
• Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
• Organized files for court proceedings.
• Prepared and processed invoices for attorney billing.
• Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
• Supported attorneys during trials by efficiently coordinating exhibits, witness interviews, and other essential tasks.
• Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
• Created and printed legal documents for attorneys to review.
• Planned and organized internal and external events, meetings and conferences.
• Developed and maintained courteous and effective working relationships.
• Paid attention to detail while completing assignments.
• Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.

• Successfully managed clinic budgets, optimizing resource allocation for maximum efficiency.
• Liaised with health insurance companies to process insurance claims and maximize reimbursements.
• Analyzed and reported patient data to identify areas of improvement and facilitate decision-making.
• Improved patient satisfaction through effective communication and compassionate care.
• Reduced wait times for appointments by streamlining front office processes, enhancing overall patient satisfaction levels.
• Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Partnered with medical insurance providers to ensure accurate billing, reducing claim denials and enhancing the clinic''s revenue stream.
• Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.