Jeanmarie Bustos
Chula Vista,CA
Summary
Bilingual Youth Development and Community Engagement Professional experienced in supporting at-risk youth, families, and communities. Achieved impactful outcomes through data collection, case management, and program evaluation, emphasizing trauma-informed care and collaborative partnerships. Focused on empowering diverse populations through education, outreach, and resource coordination while ensuring program compliance and effective client service.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Intake Specialist & Parent Educator
Community Assessment Team (CAT), Casa Familiar
San Ysidro, CA
01.2022 - 02.2025
- Conducted in-depth intake interviews and needs assessments to develop strengths-based family service plans in collaboration with families and school partners.
- Prepared and submitted quarterly and annual reports analyzing program effectiveness to ensure compliance with grant requirements.
- Maintained documentation and data collection for client records in the Efforts to Outcomes (ETO) database.
- Facilitated group sessions and/or presentations on topics such as youth leadership, anger management, parenting skills, college bound preparation, and gang involvement prevention.
- Facilitated group sessions and presentations on youth leadership, anger management, parenting skills, college preparation, and gang prevention to empower participants.
- Coordinated outreach events, including informational sessions and workshops, to raise community awareness of eviction prevention programs.
- Consistently attended local school open houses and coffee with the principal to publicly inform community members of CAT program.
- San Diego Eviction Prevention Program Sept 2022- June 2023
Child & Family Protection Transport Specialist
MVM Inc.
Pomona, CA
08.2021 - 10.2021
- Documented care details for 20+ unaccompanied minors during transport, ensuring accurate medication administration, meal provision, and behavioral observations for safety and comfort.
- Accompanied children on domestic flights and ground transportation to sponsors or facilities, ensuring a smooth transition and support during travel.
- Established behavioral expectations and provided guidance to children, fostering a safe and respectful environment during transport.
- Reported critical information and changes in real-time to the operations manager at established checkpoints, ensuring safety and compliance.
Youth Care Monitor
TSM Corporation
San Diego, California
03.2021 - 07.2021
- Monitored and supervised group of 50+ children and young adults who are in temporary care of government organization.
- Facilitated and documented group activities and workshops addressing social, emotional, and behavioral challenges, fostering personal development for young adults in temporary care.
- Maintained detailed records of client progress, interventions, and outcomes, preparing comprehensive reports and case notes to inform decision-making for government organizations.
- Recorded client progress and interventions, preparing comprehensive reports and case notes to support informed decision-making for government organizations.
- Connected clients and 100 families with community resources, social services, and other support systems.
Youth Care Worker
Southwest Key Programs
El Cajon, California
07.2020 - 12.2020
- Provided Direct Care Services to 30+ youth to ensure that ratios and appropriate supervision levels are continuously met as per state and federal requirements.
- Provided essential needs for youth upon arrival, including meals, clothing, hygiene products, and assigned showers and bedrooms, to promote comfort and stability.
- Documented and reported behavioral patterns and supervision levels, including food and sleep logs, to support program development and enhance client care.
- Conducted intake services and initial assessments, ensuring accurate completion of all required paperwork to facilitate timely program integration.
Program Instructor
Girl Scouts of Northern California
Santa Rosa, California
09.2018 - 09.2019
- Coordinated more than 25 activities and outings, including scheduling guest speakers, retreats, cultural outings, and community projects.
- Communicated daily with volunteers, parents, and program partners to foster collaboration and enhance program experience for female members.
- Coordinated and implemented educational activities for youth while managing relationships with program partners and volunteers to ensure program success.
- Traveled off-site to substitute for other program sites outside of my assigned county when necessary.
- Traveled off-site to substitute for 4 other program sites outside of my assigned county.
Development Leader, Membership Sec & Robotics Mentor
Boys & Girls Club Of Greater San Diego
Linda Vista, California
05.2005 - 12.2015
- Interacted with 70 teens daily while observing and tracking progress in physical, emotional, and cognitive objectives.
- Promoted and engaged youth in program participation, fostering an environment that encouraged retention and active involvement.
- Engaged youth in program activities to foster participation.
- Maintained and submitted accurate records for member enrollment, attendance, activities, and payment reports to ensure compliance and program continuity.
- Greeted members and provided tours to prospective members and donors.
- Coordinated events for summer camps, youth services, talent shows and holiday festivities.
- Participated in outreach events with STEM professionals to connect under served youth in the community.
- Facilitated use of student recording studio, Café, dance studio, art room and technology center.
Education
Associates - Social and Behavioral Sciences with concentration in Child & Adolescent Development
Southwestern College
Chula Vista, CaliforniaSkills
- Data & Documentation: Efforts to Outcomes (ETO), Database Management, Case File Maintenance, Report Writing, Data Collection, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint)
- Communication: Bilingual communication, Interpersonal communication, Public Speaking, Crisis management
- Community Engagement: Outreach, Program Facilitation, Workshop Development, Resource Coordination, Collaborative Partnerships, Advocacy
- Clinical & Care: Trauma-Informed Care, Crisis Intervention, Empathetic Communication
Certification
- PACE’S Science Advanced-Trauma Informed Care
- CPR & AED Certification, from American Red Cross
- First Aid Certified, from American Red Cross
Additional Roles (Condensed)
- Foundation Assistant, Project Wildlife (2011–2012) – Logged wildlife intake/treatment data; maintained feeding/treatment records.
- Assistant Instructor, After School All-Stars (2003–2005) – Documented student progress and evaluated program outcomes.
- Math Tutor, Vista Square Elementary (2002–2003) – Assessed student academic needs and tracked learning progress.
- 9-11 blood drive information volunteer, American Red Cross – Chula Vista, California (2002)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Intake Specialist & Parent Educator
Community Assessment Team (CAT), Casa Familiar
01.2022 - 02.2025
Child & Family Protection Transport Specialist
MVM Inc.
08.2021 - 10.2021
Youth Care Monitor
TSM Corporation
03.2021 - 07.2021
Youth Care Worker
Southwest Key Programs
07.2020 - 12.2020
Program Instructor
Girl Scouts of Northern California
09.2018 - 09.2019
Development Leader, Membership Sec & Robotics Mentor
Boys & Girls Club Of Greater San Diego
05.2005 - 12.2015
Associates - Social and Behavioral Sciences with concentration in Child & Adolescent Development
Southwestern College