Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeanie Lu

Calgary,AB

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Industrious Job Title offering Number years of bakery industry experience ready to add value to Company team. Well-versed in processing accurate sales transactions and providing superior customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

22
22
years of professional experience

Work History

Sales Associate

Flex Nails Superstore
09.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Warehouse Associate

Flex Nails Superstore
09.2022 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as Number pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
  • Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Performed general housekeeping and cleaning tasks.
  • Completed cycle counts and monthly inventory.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Assembled pallets and crates for secure transportation of materials.

Hairstylist

Jerome’s Salon
01.2002 - 09.2004
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Educated customers on products to maximize benefits.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Counted and documented opening and closing cash amounts daily.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Resolved guest complaints about service or style.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Maintained regular client list and successfully handled walk-in customers.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Used social media platforms to promote salon and services.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.

Education

High School -

Forest Lawn High School
Calgary, AB
06.2021

Skills

  • Order Supplies
  • Cash Handling Accuracy
  • Verbal Communication
  • Adobe Systems Adobe Photoshop
  • Multitasking Strengths
  • Sales Trends
  • Money Transfer Systems
  • Customer Service
  • Microsoft Excel
  • Microsoft Windows
  • Sales and Marketing
  • Stockroom Upkeep

Timeline

Sales Associate

Flex Nails Superstore
09.2022 - Current

Warehouse Associate

Flex Nails Superstore
09.2022 - Current

Hairstylist

Jerome’s Salon
01.2002 - 09.2004

High School -

Forest Lawn High School
Jeanie Lu