Jeanh Nguyen
Surrey
Summary
Motivated business professional bringing years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Staff Member
Boys And Girls Club Of Ottawa
09.2011 - 09.2014
- Loaded dishes, glasses and tableware into dishwashing machines.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Developed methods to motivate and engage students in learning.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Staff Assistant
The Door Youth Centre
01.2014 - 04.2014
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Maintained composure and work quality while under stress.
- Reduced food waste by properly storing perishable items and ensuring proper rotation of stock.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Learned other teammates' work tasks to train as backup.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Nail Technician
Linda's Nails
03.2014 - 10.2016
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Established strong client relationships through exceptional customer service and communication skills.
- Maintained master appointment calendar covering all customer visits, employee schedules, and special events.
- Completed consultations with spa guests to determine nail care needs.
Babysitter
James Bae And Jane Kim
12.2015 - 07.2016
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
Restaurant Busser
Sushi Mong
06.2016 - 09.2016
- Maintained a comprehensive knowledge of menu items, daily specials, and allergen information to provide informed assistance when necessary.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Increased efficiency in table turnover by quickly clearing dirty dishes and preparing tables for the next guests.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
Janitorial Assistant
Teo Janitorial Service
07.2016 - 12.2018
- Enhanced cleanliness by performing regular sweeping, mopping, and vacuuming tasks.
- Improved overall appearance of the facility with thorough dusting and polishing procedures.
- Maintained a healthy environment by disinfecting surfaces and removing trash daily.
- Promoted safety by promptly addressing spills and other potential hazards.
- Managed time efficiently while adhering to a strict schedule of daily, weekly, and monthly cleaning tasks to keep facilities looking their best at all times.
Professional Nail Technician/Business Owner
Hangs Nail Salon
12.2016 - 07.2023
- Promoted salon''s reputation with creative nail designs that matched clients'' preferences and personal style.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Offered advice and recommended products to improve and maintain nails.
- Practiced highest standards of sanitation and sterilization of salon equipment.
- Ensured strict adherence to state board regulations regarding sanitation procedures for tools, equipment, surfaces which contributed to the overall safety profile of the salon environment.
- Played an active role in salon marketing initiatives, including social media promotion and participating in local community outreach events to broaden customer reach and brand awareness.
- Increased client retention through excellent communication skills and personalized nail care recommendations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Nail Technician
Dolce Lounge
02.2024 - 08.2024
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Communicated effectively with management concerning important customer issues.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
Education
High School Diploma -
Carihi Secondary School
Campbell River, BC06.2016
Skills
- Task Delegation
- Fast Learner
- Strategic Planning
- Multitasking
- Supplier Monitoring
- Business Planning
- Employee Training
- Hard-working
- Inventory Control
- Customer Service Management
- Staff Development
- Cosmetology
- Child supervision
Languages
English
Native or Bilingual
Vietnamese
Limited Working
Tagalog
Native or Bilingual
Additional Information
References available upon request.
Timeline
Nail Technician
Dolce Lounge
02.2024 - 08.2024
Professional Nail Technician/Business Owner
Hangs Nail Salon
12.2016 - 07.2023
Janitorial Assistant
Teo Janitorial Service
07.2016 - 12.2018
Restaurant Busser
Sushi Mong
06.2016 - 09.2016
Babysitter
James Bae And Jane Kim
12.2015 - 07.2016
Nail Technician
Linda's Nails
03.2014 - 10.2016
Staff Assistant
The Door Youth Centre
01.2014 - 04.2014
Staff Member
Boys And Girls Club Of Ottawa
09.2011 - 09.2014
High School Diploma -
Carihi Secondary School
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