Jeanette Williams
Grass Valley,CA
Summary
Recipient of the prestigious Live Your Dreams award from Soroptimist International in Nevada County, recognized for dedication as a driven single mother pursuing higher education and exemplifying exceptional service to the aging community through One Source-Empowering Caregivers. Passionate about making a positive impact in the lives of others, striving to inspire and empower those around through commitment to personal growth and community service. Proven leader with a heart for service, driven by a desire to create meaningful change and contribute to the betterment of society. Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success in implementing systems across multiple operations with superior organizational and communication skills.
Overview
25
25
years of professional experience
Work History
Executive Director
One Source-Empowering Caregivers
04.2024 - Current
- Strategic Leadership
- Operational Management
- Financial oversight
- Fundraising and Community Engagement
- Public Speaking
- Built relationships with donors, government officials, and other organizations to secure funding and support for the organization.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Created promotional materials and provided insightful information to social media, websites, and print media to educate the public.
Dyalisis Coordinator
Intermountain Hospital Dialysis (IHC)
05.2022 - 05.2023
- Check in patients
- Take vitals before and after visits
- Help toileting
- Walking patients to and from beds/chairs
- Setting up Dialysis station with supplies and cleaning machines
- Helping administer therapy, treatments and any other needs
- Ordering and purchasing all supplies needed for the Dialysis Center
- Pick up and drop off labs and supplies to the hospital
- Organize and set up supplies room and refill heated blankets
- Provide water/ice for patients as needed
- Run front office, answering phones, distributing faxes and all paperwork
- File all patient paperwork in patient charts
- Update all expired supplies once a week
- Update Crash cart by removing all expired items once a month
- Go through Emergency bags and take out expired items and add updated patient information
- Clean up any blood spills and dispose of properly
- Order all employee staffroom
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Technical Support Call Center Representative
ACT Call Center Tech for Sallie Mae student Loans
09.2019 - 03.2020
- 1. Manage large amounts of Inbound calls in a timely manner
- 2. Follow Communication “Scripts” when handling different topics
- 3. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- 4. Ability to multi-task, set priorities and manage time effectively
- 5. Strong phone and verbal communication skills along with active listening
CNA
Valley View Skilled Nursing and rehabilitation
08.2018 - 01.2019
- Assisting with activities of daily living
- Monitoring vital signs
- Supporting Medical staff
- Charting and documentation
- Personal care
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Office Specialist II
Centura Health Physicians Group Primary Care Powers
02.2017 - 09.2018
- Scheduling appointments
- Answer multi line phones and providing customer service
- Coordinates insurance and benefits payments
- Trained in Epic
- Utilize medical term knowledge
Front Office Receptionist
Powers Medical
08.2016 - 02.2017
- Answer multi-line phone, take and deliver messages
- Scheduling in EHR
- Collect Co-pays, Insurance verification
- Filing
Medical Assistant
Dr. Richard Goddard
02.2016 - 06.2016
- Roomed patients-obtained and recorded histories, vital signs and complaints into an EMR
- Medication administration
- Room set-up for procedures, anticipated provider’s needs
CNA
Wolf Creek Care Center
11.2015 - 02.2016
- Obtain vital signs
- Documentation to include I & O’s
- Specimen collection
- Responding to patient needs: positioning, bathing, feeding, comforting
Med Tech/Resident Service
Emeritus at Broadmoor
01.2012 - 08.2012
- Obtained and recorded vital signs and patient complaints
- Assisted patients with ADL’s, and patient transfers
- Generalized housekeeping tasks
- Medication administration
CNA
Spring Hill Manor
02.2002 - 11.2003
- Obtained and recorded vital signs and patient complaints
- Provided physical and emotional support to patients
Medical Records Clerk
Ridge Medical Group
05.2000 - 11.2001
- Medical record management to include; copying, mailing, documentation
- Managed phone calls and messages
Education
Nursing school/General Ed - Nursing
Sierra College
Grass Valley, CA04.2026
Skills
- Community engagement
- Public speaking
- Innovation and creativity
- Relationship and team building
- Executive leadership
Accomplishments
Spearheaded the Bringing Generations together program with the Highschool aged kids in Nevada County which opened the door for “Take A Break” events. A place for the elderly and young teens can learn from one another and serve.
Timeline
Executive Director
One Source-Empowering Caregivers
04.2024 - Current
Dyalisis Coordinator
Intermountain Hospital Dialysis (IHC)
05.2022 - 05.2023
Technical Support Call Center Representative
ACT Call Center Tech for Sallie Mae student Loans
09.2019 - 03.2020
CNA
Valley View Skilled Nursing and rehabilitation
08.2018 - 01.2019
Office Specialist II
Centura Health Physicians Group Primary Care Powers
02.2017 - 09.2018
Front Office Receptionist
Powers Medical
08.2016 - 02.2017
Medical Assistant
Dr. Richard Goddard
02.2016 - 06.2016
CNA
Wolf Creek Care Center
11.2015 - 02.2016
Med Tech/Resident Service
Emeritus at Broadmoor
01.2012 - 08.2012
CNA
Spring Hill Manor
02.2002 - 11.2003
Medical Records Clerk
Ridge Medical Group
05.2000 - 11.2001
Nursing school/General Ed - Nursing
Sierra College
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