Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jeanette Nayler

Milton

Summary

Accomplished Customer Service Representative with a proven track record at Transpro Freight Systems, excelling in client support and effective listening. Leveraged detail-oriented data management to enhance order accuracy by 20%. Adept at problem-solving, consistently improving customer satisfaction and operational efficiency. Skilled in EDI order processing and adept at fostering positive client relationships.

Overview

20
20
years of professional experience

Work History

Customer Service Representative

Transpro Freight Systems
09.2013 - 09.2025

-Entering orders

-Tracing orders

- Accepting orders through EDI

- Calling customers with late shipments

- Booking appointments

- Health and Safety Committee

- Updating Insurance


Customer Service Representative

Allegro Freight
11.2010 - 10.2013

- Tracing orders

- Entering orders

- Booking orders with the specific equipment needed

- Ocean and Air Waybills

- Sales


Customer Service Representative

SYSCO Food Services
03.2011 - 08.2013

- Tracing Orders

- Calling customers with late shipments

- Packed the Drivers bags with all needed for their deliveries.

- Put returns away

- If a customer was missing product, We would would courier it to the customer

Reception

Harrow Trucklines
03.2006 - 11.2009

- Answering the phone

- Payroll

- Accounts Receivable

- Fuel Tax

- Driver's Log books

- Customs



Education

High School Diploma -

E,C Drury
Milton, ON
01-2000

Skills

  • Client support
  • Effective listening
  • Problem-solving skills
  • Detail-oriented data management

Languages

English
Native or Bilingual

Timeline

Customer Service Representative

Transpro Freight Systems
09.2013 - 09.2025

Customer Service Representative

SYSCO Food Services
03.2011 - 08.2013

Customer Service Representative

Allegro Freight
11.2010 - 10.2013

Reception

Harrow Trucklines
03.2006 - 11.2009

High School Diploma -

E,C Drury
Jeanette Nayler