Jeanette Nayler
Milton
Summary
Accomplished Customer Service Representative with a proven track record at Transpro Freight Systems, excelling in client support and effective listening. Leveraged detail-oriented data management to enhance order accuracy by 20%. Adept at problem-solving, consistently improving customer satisfaction and operational efficiency. Skilled in EDI order processing and adept at fostering positive client relationships.
Overview
20
20
years of professional experience
Work History
Customer Service Representative
Transpro Freight Systems
09.2013 - 09.2025
-Entering orders
-Tracing orders
- Accepting orders through EDI
- Calling customers with late shipments
- Booking appointments
- Health and Safety Committee
- Updating Insurance
Customer Service Representative
Allegro Freight
11.2010 - 10.2013
- Tracing orders
- Entering orders
- Booking orders with the specific equipment needed
- Ocean and Air Waybills
- Sales
Customer Service Representative
SYSCO Food Services
03.2011 - 08.2013
- Tracing Orders
- Calling customers with late shipments
- Packed the Drivers bags with all needed for their deliveries.
- Put returns away
- If a customer was missing product, We would would courier it to the customer
Reception
Harrow Trucklines
03.2006 - 11.2009
- Answering the phone
- Payroll
- Accounts Receivable
- Fuel Tax
- Driver's Log books
- Customs
Education
High School Diploma -
E,C Drury
Milton, ON01-2000
Skills
- Client support
- Effective listening
- Problem-solving skills
- Detail-oriented data management
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
Transpro Freight Systems
09.2013 - 09.2025
Customer Service Representative
SYSCO Food Services
03.2011 - 08.2013
Customer Service Representative
Allegro Freight
11.2010 - 10.2013
Reception
Harrow Trucklines
03.2006 - 11.2009
High School Diploma -
E,C Drury