Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Timeline
Generic

Jeanette Forbes

Vacaville

Summary

Professional administrative support specialist prepared for role requiring meticulous organization and effective communication. Proven ability to manage schedules, correspondence, and records while maintaining high standards. Focused on team collaboration and achieving results with reliability and adaptability.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Secretary

Vacaville Unified School District
08.2023 - Current
  • Managed daily administrative operations, ensuring smooth communication between faculty, students, and parents.
  • Handled high volumes of phone calls and emails from parents, students, and staff members, providing timely responses while demonstrating professionalism at all times.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Exercised judgment within school policy guidelines to alleviate principal's workload.

Sales Support

Ambrose Solar
02.2023 - 06.2023
  • Assist fellow employees, customers, and sales specialists in all phases of our Solar projects.
  • Receive and handle incoming calls, perform daily data entry. Create and finalize agreement changes.
  • Utilize our knowledge base and case management tools for planning and coordinating assigned tasks to ensure efficient and effective operations.
  • Maintain accurate documentation and conversations.

Administrative Assistant

Pacific Community Lender, Inc
11.2019 - 02.2023
  • Assist President/Broker in all aspects including distribution, customer service, human resources, administration and in accordance with the company’s objectives.
  • Providing training, coaching, development, and motivation for company personnel. Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
  • Share knowledge with executive team on effective practices, competitive intelligence, business opportunities and needs. Adhere to high ethical standards and comply with all regulations/applicable laws.
  • Network to improve the presence and reputation of the branch and company.
  • Review and verify loan documents including income, tax returns, business returns, credit, appraisal, escrow documents, title insurance, etc., and ensuring the information is complete, accurate and complies with company policies as well as meets underwriters’ requirements.
  • Other duties include entering information into LOS, following up and communicating with both customers, loan officers and lenders to obtain missing or updated documentation to process the mortgage loan file in a timely manner. Daily communication: clear and effective with multiple people, multitask, work in a team environment, and manage an assigned pipeline to meet closing expectations.

Homemaker

01.2011 - 11.2019

Accounts Payable

Underground Construction Inc.
12.2007 - 01.2011
  • Build new vendors accounts and process incoming invoices, purchase orders and subcontracts.
  • Prepare checks and disbursements for timely payment.
  • Process Monthly, Quarterly and Annual State Sales Tax for multiple states.
  • Reconcile monthly statements to ensure proper payments and reimbursements have been made.
  • Complete weekly Certified Payroll for U.S. Navy Projects.

Loan Administrator

Bank of the West
02.2002 - 10.2002
  • Prepares loan documentation, including notes, deeds of trust, security agreements, construction loan agreements, statistical input, and tickler files. Interface with borrowers, title companies, legal counsel and bank personnel to complete documentation and loan administration assignments. Prepare correspondence to borrowers.
  • Trained all new hires on products, procedures, and computer systems.
  • Supplied supervisor with detailed meeting minutes. Pre audit Auto Retail, Auto Lease, RV and Marine contracts for completeness and compliancy.
  • Assisted employees with escalated calls to reduce the need for supervisory intervention.
  • Interacted directly with Management, acting as a lead in the supervisor’s absence. Assists with new product research, offering ideas for process improvement.

Education

High School Diploma -

Armijo High School
Fairfield, CA
06-2000

Skills

  • Medical Terminology
  • Strong verbal and written communication
  • Meticulous attention to detail
  • Effective multi-tasking and prioritization

Certification

  • PTO Vice President of Cooper Elementary 2017-2019
  • Bank of the West Awards- Employee of the Quarter 2005
  • Employee of the Month 2005
  • Gold Coin for excellence in customer service

Hobbies and Interests

Camping, Sports, Music, Travel, Community Service

Timeline

Secretary

Vacaville Unified School District
08.2023 - Current

Sales Support

Ambrose Solar
02.2023 - 06.2023

Administrative Assistant

Pacific Community Lender, Inc
11.2019 - 02.2023

Homemaker

01.2011 - 11.2019

Accounts Payable

Underground Construction Inc.
12.2007 - 01.2011

Loan Administrator

Bank of the West
02.2002 - 10.2002

High School Diploma -

Armijo High School

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Jeanette Forbes