An analytics engineer passionate about designing data models, pipelines, and visualizations that support confident decision-making; eager to apply data science master's degree learnings
Overview
20
20
years of professional experience
Work History
Business Intelligence Engineer
Amazon Web Services (contract via Sparq)
01.2024 - Current
Designed and built 14 dashboards for Global Design Engineering to monitor and derive forecasts for a multi-billion-dollar portfolio of projects
Automated reporting with a daily cadence, to replace what had been an infrequent, time-consuming, manual, and unreliable method of reporting — saving 60 hours per quarter of manager reporting effort
Enabled several measures that staff had previously been unable to compute due to lack of data integration, and was instrumental in designing algorithms to transform the data to support those measures
Designed and coded ETL pipelines to support analysis of Data Center Engineering Services operational data, integrating and cleaning dozens of disparate SaaS sources and internal systems by using APIs, Python, SQL, and AWS tools
Sr. Data Analyst
Stripe (contract via Amplify Consulting, now Sparq)
09.2021 - 12.2023
Designed transformation logic (ETL) for a prospect/user Type 2 slowly-changing dimension (SCD) to enable accurate analysis of email engagement against changing attributes such as opt-in and user status for 50 million+ people
Designed and implemented an OLAP cube supporting fast analysis of 2 billion+ marketing email records
Built a multinomial logistic regression model to classify marketing lead personas by Website activity, improving coverage from 17% of the lead database to 68%
Performed root-cause analysis on nurture campaign attrition in a complex environment with incomplete records and system limitations; insights increased the marketable audience in APAC by 12% and in EMEA by 33%
Built 3 of the dashboards in the top 10%, ranked by traffic
Project Lead
Delta Analytics
01.2021 - 09.2021
Designed and built star schema, pipeline, and transformations in hybrid Azure and AWS environment using PostgreSQL, Power Query, and DAX
Designed and built interactive, highly-performant Power BI reporting environment to analyze performance of a chat bot; delivered 100% of SOW on time
Enabled dynamic analysis of a chat bot’s use, perceived value, and assisted conversions by time, geography, program, channel, and demographics
Created a data reference inside the reporting tool with contextual navigation so business users could always understand and convey the meaning of their reports
Round-the-clock Parent/autism Therapist
Child with special needs
05.2012 - 09.2021
Facilitated up to 30 hours per week of speech, occupational, physical, and behavioral therapy
Learned behavioral psychology techniques to help my child acquire ways to communicate and self-advocate, which replaced maladaptive behaviors
Gathered and reported data to monitor outcomes
Marketing Analyst
Automic Software (acquired by CA Technologies)
01.2011 - 05.2012
Collaborated with the CIO, marketing leadership, and sales leadership to redesign the databases, tools, and processes in support of a more efficient, nimble, data-driven decision environment
Visualized and analyzed funnel conversion rates, funnel velocity, and conversion attribution, to help marketers fine-tune campaign investment
Research Manager
The Channel Company
09.2005 - 03.2009
Analyzed the IT reseller/indirect sales channel market by designing and programming surveys, then running descriptive statistics in SPSS
Provided reports and consultation to Everything Channel’s editorial, sales and marketing teams to drive audience engagement and direct revenue
Monitored third-party research for editorial relevance, coordinated data presentation across the book, and wrote research-driven features
Education
MS - Data Science
Illinois Institute of Technology
05-2026
AS-T - Mathematics
San Jose City College
01.2023
Certificate - Analytics
Springboard
01.2021
Certificate - Relational Database Developer with BI
Environmental Program Manager (EPM) at Amazon Web Services (AWS), Amazon Data Services, Inc.Environmental Program Manager (EPM) at Amazon Web Services (AWS), Amazon Data Services, Inc.
Head - Enterprise Support (Mid and Large Enterprise Business) at Amazon Web Services (Amazon Internet Services Pvt. Ltd.)Head - Enterprise Support (Mid and Large Enterprise Business) at Amazon Web Services (Amazon Internet Services Pvt. Ltd.)