Dynamic food server with a proven track record at Homewood Suites Hilton, enhancing customer satisfaction through efficient service and adherence to cleanliness standards. Skilled in food handling and conflict resolution, I excel in fast-paced environments, ensuring guest needs are met while maintaining a welcoming atmosphere.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Food Server
Homewood Suites Hilton
01.2020 - Current
Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Enhanced customer satisfaction by providing efficient and friendly food service.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Food Server
Holiday Inn Express Hotel
06.2012 - 01.2020
Increased operational efficiency by assisting in menu planning, inventory management, and staff scheduling.
Trained new food servers on proper serving techniques, menu knowledge, and guest interaction to ensure consistency in service quality.
Ensured strict adherence to food safety guidelines by regularly monitoring temperature logs and sanitization procedures within the dining area.
Maintained up-to-date knowledge of menu items, allergens, and dietary restrictions to accommodate diverse customer needs.
Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming dining environment.
Organized special events such as private parties or themed dinners by coordinating with other departments like catering or marketing teams for seamless execution.
Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Worked in fast-paced environment with sense of urgency to serve guests quickly.
Cooked menu items according to specified instructions.
In-Home Nanny
Davika Seunarine
08.2008 - 05.2012
Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
Developed strong bonds with each child, creating a sense of security within the childcare environment.
Oversaw household duties such as light housekeeping tasks or running errands when required.
Managed daily routines efficiently, keeping children on track with scheduled naps, meals, and activities.
Ensured child safety through diligent supervision and adherence to established protocols.
Education
Bachelor of Secondary Education - Education
Union Christian College
San Fernando, Philippines
03-1993
Skills
Food handling
Professional attitude
Safe food handling
Cleanliness standards
Menu memorization
Service prioritization
Food preparation
Supply restocking
Allergy awareness
Dining area maintenance
Conflict resolution
Guest relations management
Certification
Food Safety, SafeCheck Advanced Food Safety Certification - July 20, 2025 to July 20, 2030