Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeaneth Valdez

Greely,ON

Summary

Dynamic food server with a proven track record at Homewood Suites Hilton, enhancing customer satisfaction through efficient service and adherence to cleanliness standards. Skilled in food handling and conflict resolution, I excel in fast-paced environments, ensuring guest needs are met while maintaining a welcoming atmosphere.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Food Server

Homewood Suites Hilton
01.2020 - Current
  • Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Food Server

Holiday Inn Express Hotel
06.2012 - 01.2020
  • Increased operational efficiency by assisting in menu planning, inventory management, and staff scheduling.
  • Trained new food servers on proper serving techniques, menu knowledge, and guest interaction to ensure consistency in service quality.
  • Ensured strict adherence to food safety guidelines by regularly monitoring temperature logs and sanitization procedures within the dining area.
  • Maintained up-to-date knowledge of menu items, allergens, and dietary restrictions to accommodate diverse customer needs.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming dining environment.
  • Organized special events such as private parties or themed dinners by coordinating with other departments like catering or marketing teams for seamless execution.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Cooked menu items according to specified instructions.

In-Home Nanny

Davika Seunarine
08.2008 - 05.2012
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Developed strong bonds with each child, creating a sense of security within the childcare environment.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Managed daily routines efficiently, keeping children on track with scheduled naps, meals, and activities.
  • Ensured child safety through diligent supervision and adherence to established protocols.

Education

Bachelor of Secondary Education - Education

Union Christian College
San Fernando, Philippines
03-1993

Skills

  • Food handling
  • Professional attitude
  • Safe food handling
  • Cleanliness standards
  • Menu memorization
  • Service prioritization
  • Food preparation
  • Supply restocking
  • Allergy awareness
  • Dining area maintenance
  • Conflict resolution
  • Guest relations management

Certification

  • Food Safety, SafeCheck Advanced Food Safety Certification - July 20, 2025 to July 20, 2030
  • WHIMIS 2015, July 2025

Timeline

Food Server

Homewood Suites Hilton
01.2020 - Current

Food Server

Holiday Inn Express Hotel
06.2012 - 01.2020

In-Home Nanny

Davika Seunarine
08.2008 - 05.2012

Bachelor of Secondary Education - Education

Union Christian College
Jeaneth Valdez