Jeanelle Bedoa-Gorski
Edmonton,AB
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
24
24
years of professional experience
Work History
General Manager
Old Navy
Edmonton , AB
01.2018 - Current
- Analyze results, identify opportunities and make decisions in collaboration with the leadership team to drive key performance indicators
- Drive profitable sales through forecasting and scheduling
- Manage store budget for daily operations in support of the Profit & Loss Statement
- Build highly productive teams through sourcing, selecting and developing people through coaching and feedback
- Teach and train to build capabilities and hold team accountable for performance
- Lead the implementation and execution of all standard operating procedures and initiatives
- Create an inclusive and positive working environment
- Implement action plans to maximize efficiency and productivity
- Perform Service Leader duties
- Represent the brand and understand the competitive landscape
- Promote community involvement
- Leverage an omni-channel approach to deliver a frictionless customer experience
- Ensure all compliance standards are met.
Office Administrative Assistant
Edmonton Catholic School Board
Edmonton, AB
01.2013 - 01.2018
- Provide customer service for front-line support including liaising with co-workers, teachers, and parents, process and maintain confidential records, data entry and records management
- Work alongside classroom teacher to provide an inclusive learning experience for children with learning disabilities
- Lead Guided Reading Program for children struggling to read
- Actively participate on the Climate Committee Team.
Logistics Manager
Old Navy
01.2005 - 01.2007
Department Manager
Linens ‘n Things
01.2002 - 01.2005
Assistant Sales and Customer Service Manager
Staples Business Depot
01.2000 - 01.2002
Education
Ethics in Business, Successful Site Management - Accredited Residential Manager
Real Estate Institute of Canada
04-2024
Medical Office Assistant Program -
Grant MacEwan
01.2009
Skills
- Sales
- Loss Prevention
- Schedule Management
- Vendor Sourcing
- Program Administration
- Financial Administration
- Business Development
- Quality Management
- Staff Supervision
- Customer Relationship Management
- P&L Management
- Workflow Planning
- Customer Retention
- Expense Control
- Organizational Restructure and Change
- Risk Management
- Verbal and written communication
- Staffing
- Supervision and training
- Customer Relations
- Performance Evaluations
- Safety protocol
- Employee Development
- Team training and development
- Recruitment
Qualification Highlights
Ten years retail management from small volume stores (450,000k / year) to high volume (15 M / year) Responsible for store employee scheduling, hiring, training, and reviews for up to 80 employees Leadership skills gained through supporting for three new store openings and District Expert Roles Well-developed communication and interpersonal skills, including excellent verbal and written communication skills Thrive in a fast-paced team environment and make responsible decisions quickly Detail oriented, possess cash handling experience and bondable
References
- Devon Rutledge, (778)388-3702, Area Asset Protection Manager, Old Navy
- Ariel Whitehead, (819)431-8829, General Manager, Old Navy
Timeline
General Manager
Old Navy
01.2018 - Current
Office Administrative Assistant
Edmonton Catholic School Board
01.2013 - 01.2018
Logistics Manager
Old Navy
01.2005 - 01.2007
Department Manager
Linens ‘n Things
01.2002 - 01.2005
Assistant Sales and Customer Service Manager
Staples Business Depot
01.2000 - 01.2002
Ethics in Business, Successful Site Management - Accredited Residential Manager
Real Estate Institute of Canada
Medical Office Assistant Program -
Grant MacEwan
Similar Profiles
Dominic LaTorracaDominic LaTorraca
Sales Associate at Old NavySales Associate at Old Navy
Sandra Good-GonzalesSandra Good-Gonzales
Manager at Old NavyManager at Old Navy
Larissa PerezLarissa Perez
Sales Associate at Old NavySales Associate at Old Navy
Jasmine BaaJasmine Baa
Assistant Manager of Customer Service at Old NavyAssistant Manager of Customer Service at Old Navy
Miranda DolphinMiranda Dolphin
Practicum Student Therapist at River's Edge Counselling CentrePracticum Student Therapist at River's Edge Counselling Centre