Jean-Sebastien Audet
Mirabel,QC
Summary
Passionate in aviation seeking position as pilot. Detail-oriented with skill for utilising critical thinking to make safe and logical decisions quickly. Reliable professional with outstanding leadership and motivational skills. Processes information from multiple sources to formulate robust tactics and strategies.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Technical Services Specialist
Bombardier Aerospace
Montreal, Canada
2024.01 - Current
- Increased customer satisfaction by resolving issues.
- Defined corrective actions for non-conforming products and complaints for continued quality improvements.
- Collaborate with Customers Field service representative
- Increase quality of maintenance documentation tasks
Method Agent
Bombardier Aerospace
Montreal, Quebec
2012.06 - 2023.12
- Establish and coordinate over 100 effectives manufacturing's plan (Multifunction)
- Internal Process Ambassador (Challenger Support Center)
- Assist and prioritize 30 issues in management governance per week
- Training and Coaching of new employees
- Direct manufacturing Aid for production
- Establish effective manufacturing work instructions
Program Analyst
Bombardier Aerospace
Montreal, Quebec
2022.06 - 2022.12
- Analyze and answer customers' requests
- Establish interior option's price
- High management presentation of aircraft status
- Manage and engage team in project realization
Education
Mechanical Engineering - Technologies
Cégep Limoilou
Quebec 2009.08 - 2012.06
Skills
- Leadership
- Multi-level Communications
- Teamwork (human relationship)
- Accountable
- Flexibility
- Customer-focused
- Problem-solving
- Networking ability
- Training and mentoring
- Solution-focused techniques
Certification
B1/B2 Challenger 300/350/3500 Maintenance Initial
Affiliations
- Mountain Biking
- Hiking
Timeline
Technical Services Specialist
Bombardier Aerospace
2024.01 - Current
Program Analyst
Bombardier Aerospace
2022.06 - 2022.12
Method Agent
Bombardier Aerospace
2012.06 - 2023.12
Mechanical Engineering - Technologies
Cégep Limoilou
2009.08 - 2012.06