Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jean Rodriguez Ortiz

Toronto,ON

Summary

Full time I believe that I am the best candidate for this position because of my experience in customer service and time management and my ability to adapt to any situation. I have a passion for success and goal oriented demeanor that would push me to accomplish my set tasks. Also, with my personable character I can work well and communicate with others to contribute to team efforts. In all that I do I would strive to advance the company.

Overview

6
6
years of professional experience

Work History

Mobile Cleaner

BGIS
08.2023 - Current
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Paid attention to detail while completing assignments.
  • Developed strong communication and organizational skills.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Operations Team Member

Silofit
11.2021 - 04.2023
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Conducted regular inspections of equipment to promptly identify issues.
  • Replaced worn or broken parts on machines and equipment.

Call Centre/Fraud Department

Sitel
10.2021 - 02.2022
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Sales Associate, Overnight Operations Associate

Footlocker
08.2020 - 10.2022
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Dairy Clerk

Longo's
06.2019 - 07.2020
  • Refilled displays and dispensers with variety of recipe cards, product coupons and information on complimentary foods.
  • Satisfied customer orders for fresh products.
  • Checked department signage and confirmed proper pricing, making sure sale items accurate.
  • Trained new dairy clerks on rotation systems, product management and customer service.

Education

High school Diploma - Ontario

St. Basil-The-Great College School

Skills

  • Strong Interpersonal and Intercultural communication skills
  • Demonstrated ability to focus on assignments
  • Excellent team player, results oriented and productive under pressure
  • Work independently and pay attention to detail
  • Excellent oral and written presentation skills
  • Highly specialized customer/client service performer
  • Excellent oral and written communication skills
  • Bilingual - Spanish

Languages

Spanish
Native or Bilingual

Timeline

Mobile Cleaner

BGIS
08.2023 - Current

Operations Team Member

Silofit
11.2021 - 04.2023

Call Centre/Fraud Department

Sitel
10.2021 - 02.2022

Sales Associate, Overnight Operations Associate

Footlocker
08.2020 - 10.2022

Dairy Clerk

Longo's
06.2019 - 07.2020

High school Diploma - Ontario

St. Basil-The-Great College School

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Jean Rodriguez Ortiz