Jean-Pierre (JP) Theriault
Ottawa,ON
Summary
Over 5 years of experience working in different customer service environments. Self-taught electronics enthusiast with strong mathematical skills. Quick learner with great memory retention. Detail-oriented with the facility to follow all directions, rules and protocols requested by employer. Ability to work independently and in a team environment. Ambitious, calm, friendly, social, loyal, dependable and hard working. Curious, experimental and solution focused. Great communication skills in English
Overview
26
26
years of professional experience
Work History
Front End Service Clerk
Food Basics
02.2022 - 03.2023
Provided quality customer service to the shoppers and completed cart runs.
Customer Service and Stock Clerk
Canadian Tire
06.2020 - 08.2020
- Temporarily hired to assist with maintaining COVID measures in the store, kept count of bodies entering the store, cleaned and sanitized work stationed as required and organized stock / merchandise on the floor
Client Service Assistant and Maintenance Helper
Le Café and Le Boutique
03.2008 - 09.2016
- Prepared and portioned light snacks, meals and coffee and assured good customer service to the café's guests, maintained inventory manually, priced items and made receipts
- Achievement: Recipient of the Compass Award 2014
Front End Service Clerk
Loblaws Companies Ltd
09.2002 - 09.2007
- Provided quality customer service and completed cart runs
Seasonal Internal Assistant Clerk
Walmart
12.2000 - 12.2000
- Assisted clients as per their request and fixed jewelry at the jewelry service department
Maintenance Repair Clerk (Co-op)
Aerus Electrolux
02.2000 - 06.2000
- Troubleshot and fixed electronic equipment as per the instruction given by the supervisor
Stock Clerk (Co-op)
Salvation Army Thrift Store
- Assisted employees to go through the donations and assure product quality before giving product to community members in need
Pak Mail Assistant Clerk (Co-op)
Pak Mail Centre
09.1999 - 01.2000
- Prepared, packed, labeled and weighed packages with occasional customer service opportunities
Seasonal Clerk
Dollarama Inc.
06.1997 - 07.1997
- Assisted with stocking shelves and completing inventory
Education
Certificate of participation - Electronics -
Algonquin Connection
01.2001
Cetification of participation - Algonquin Connection -
Algonquin Connection
01.2001
High School Diploma -
Saints Patrick's High School
01.2000
Skills
- Customer Service
- Customer Inquiries
- Customer Relationships
- Equipment Cleaning
- Willing to Learn
- Verbal and Written Communication
- Stocking and Replenishing
- Electronics design and assembly
- Troubleshooting and fixing broken electronics
- Execute testing on electronic products
- Design/recreate new ideals of technology
Timeline
Front End Service Clerk
Food Basics
02.2022 - 03.2023
Customer Service and Stock Clerk
Canadian Tire
06.2020 - 08.2020
Client Service Assistant and Maintenance Helper
Le Café and Le Boutique
03.2008 - 09.2016
Front End Service Clerk
Loblaws Companies Ltd
09.2002 - 09.2007
Seasonal Internal Assistant Clerk
Walmart
12.2000 - 12.2000
Maintenance Repair Clerk (Co-op)
Aerus Electrolux
02.2000 - 06.2000
Pak Mail Assistant Clerk (Co-op)
Pak Mail Centre
09.1999 - 01.2000
Seasonal Clerk
Dollarama Inc.
06.1997 - 07.1997
Stock Clerk (Co-op)
Salvation Army Thrift Store
Certificate of participation - Electronics -
Algonquin Connection
Cetification of participation - Algonquin Connection -
Algonquin Connection
High School Diploma -
Saints Patrick's High School
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