Jean - Pierre Walelo
Toronto,ON
Summary
Dynamic Fraud Analyst with expertise in transaction monitoring and fraud prevention, honed at Deloitte. Proven track record in resolving disputes and enhancing fraud detection tools. Strong communicator and collaborator, adept at analyzing complex data to identify trends and implement effective strategies, safeguarding company assets and improving client experiences.
Motivated Fraud Analyst touting 15 years of expertise investigating suspicious activity for financial company. Knowledgeable resource committed to finding answers and working with clients and interdepartmental personnel. Promoting exemplary skills in project management, analytics and fraud pattern detection.
Overview
16
16
years of professional experience
Work History
Dispute and Fraud Analyst
Deloitte, Transfer Pricing
04.2018 - 06.2025
- Identified fraudulent activities through meticulous analysis of transaction data and trends.
- Assisted clients with resolving disputes effectively, minimizing negative impact on their accounts and overall experience.
- Participated in regular audits to ensure compliance with applicable laws and regulations related to dispute management and fraud prevention.
- Enhanced the efficiency of fraud detection tools by refining risk parameters and thresholds.
- Develop fraud analytics, reports, and dashboards.
- Establish trusting relationships with client, colleagues, and leadership.
- Analyze and solve problems, creatively and logically.
Fraud Strategy and Analytics
Capital One - Ca
02.2015 - 03.2018
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
Fraud Agent
Questrade Financial Group
01.2009 - 02.2015
- Collaborated with cross-functional teams to develop robust anti-fraud measures, preventing potential losses.
- Developed comprehensive reports for senior management highlighting key trends in fraudulent activity and recommended loss prevention strategies.
- Maintained detailed records of all investigations, ensuring compliance with company policies and regulatory requirements.
- Conducted regular audits of transactional data to monitor for suspicious activity, mitigating the risk of undetected fraud incidents.
- Identified patterns in fraudulent activities by analyzing large data sets, leading to proactive countermeasures against emerging threats.
- Served as a subject matter expert within the organization, providing guidance and support to colleagues in matters relating to fraud prevention and detection.
- Analyzed chargeback claims for legitimacy before processing refunds or adjustments, safeguarding company assets from misuse or abuse.
- Tracked fraud cases and monitored trends to develop strategies for prevention.
Education
BBA - General Studies
Yorkville University
Yorkville01-2005
Cyber Security
La Cite Collegial
Ottawa, ON06-2002
GED -
CBCL Ottawa
Ottawa, ON08-2001
Microsoft Projet Management
Cdi College
01-1999
High School Diploma -
Lycee Professional Monge
France, Paris07-1990
Skills
- Transaction monitoring
- Fraud prevention
- Dispute resolution
- Investigation techniques
- Effective communication
- Verbal and written communication
- Call management
- Transaction review
- Fraud detection
- Transaction analysis
- Fault tracing & correction
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Dispute and Fraud Analyst
Deloitte, Transfer Pricing
04.2018 - 06.2025
Fraud Strategy and Analytics
Capital One - Ca
02.2015 - 03.2018
Fraud Agent
Questrade Financial Group
01.2009 - 02.2015
BBA - General Studies
Yorkville University
Cyber Security
La Cite Collegial
GED -
CBCL Ottawa
Microsoft Projet Management
Cdi College
High School Diploma -
Lycee Professional Monge