Jean Paredes
San Pablo,CA
Summary
Experienced operations professional with a demonstrated history of optimizing processes and driving efficiency. Strong emphasis on team collaboration, strategic planning, and delivering measurable results. Skilled in leading cross-functional teams, project management, process improvement, and resource allocation. Dependable and results-driven leader known for enhancing operational performance through effective problem-solving and leadership abilities.
Overview
16
16
years of professional experience
Work History
Operations Manager
Colma Target 5001 Junipero Serra Blvd
03.2019 - 04.2025
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements. Reduced turn over rate by 20%.
- Developed and maintained relationships with external vendors and suppliers. Decreased
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs. Decreased unload sort time by 20mins.
- Implemented quality control systems to boost overall product consistency and reliability.
Executive Team lead
Colma Target 5001 Junipero Serra Blvd
02.2015 - 02.2019
- Managed the merchandising operations for multiple departments, including Home Improvement, Toys, Sporting goods, Stationary, Seasonal, and small appliances. Increased audit score by 5% reflected by product on hand accuracy.
- Boosted company revenue by spearheading new business initiatives and fostering strategic partnerships.
- Streamlined operational processes, reducing overhead costs and increasing overall efficiency within the organization.
- Championed employee engagement initiatives, leading to improved morale and increased job satisfaction among team members.
- Enhanced team productivity by implementing efficient project management strategies and clear communication channels.
- Drove process improvements that led to increased efficiency in daily operations while maintaining high-quality output from all team members.
- Demonstrated strong fiscal responsibility, overseeing budget management and financial forecasting for the executive team.
Remodel Operations Manager
Colma Target 5001 Junipero Serra Blvd
06.2014 - 01.2015
- Directed a full store remodel (6 month project): Aimed to improve guest shopping experience with the store's new layout and enhance store flow by 20% optimizing space and improved accommodations for team members.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Reduced turnaround time for project completion through effective resource allocation and team management.
Overnight Shift Manager
Colma Target 5001 Junipero Serra Blvd
09.2013 - 05.2014
- Managed overnight operations with 20 team members and 2 Team Leads.
- Reduced inventory shrinkage by conducting thorough nightly audits and implementing loss prevention strategies during the overnight shift.
- Maintained a safe and clean working environment for all staff members during the overnight shift, reducing accidents and incidents.
- Improved employee performance by implementing efficient work processes and providing consistent feedback on overnight shift tasks.
- Increased productivity through effective time management techniques, prioritizing tasks, and setting clear expectations for overnight team members.
- Collaborated with morning management to address any outstanding issues or pass along pertinent information for seamless transition between shifts.
- Fostered a positive team atmosphere among overnight staff by promoting open communication, collaboration, and recognition of hard work.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
Team Supervisor
Target Colma
06.2009 - 08.2013
- Managed and performed closing tasks (pulling freight, making sure store is safe and secure, cash office records secured, and improvement on closing teams productivity.)
- Price Change Team Lead: Executed daily price tasks. Price change percentage was 100%.
- Accurately priced items to ensure guests were satisfied with the best deals.
- Remodel Team Lead. Managed the store's 2nd big remodel. Learned new skills (planogram setting, working with Out of store Contractors, increased team responsibility running a team of 26). Executed all remodel Responsibilities and stores still reached sales during this time. Promoted to LOD after.
- Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
- Evaluated team member performance regularly, providing guidance for professional growth and development.
- Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
- Managed performance reviews for over 20 employees, analyzing individual employee achievements and overall trends in workforce execution metrics.
- Documented coaching and development sessions, corrective actions and performance improvement plans to help staff meet key performance indicators.
Education
Associates Arts (A.A) - Sociology
City College of San Francisco
San FranciscoSkills
- Effective problem resolution
- Collaborative team management
- Resource allocation oversight
- Service excellence
- Decision-making
- Planning and implementation
- Staff training
- Management
- Employee motivation
- Maintaining compliance
- Workflow optimization
- Strategic planning
Accomplishments
- Reduced lost workdays and recordable incidents to 2% by implementing a safety awareness program.
- Saved the company approximately $5 million in shortage improving receiving process by retraining team members and having the store involved in maintaining an accurate and clean workspace.
- Supervised team of 4-30 staff members.
- Achieved 5% sales increase by completing planogram sets with accuracy and efficiency.
- Reduced INF (Item not found) from 5% to 2% through setting action plans for team members to optimize department scans.
LANGUAGES
English (Bilingual proficiency)
Spanish (Bilingual proficiency)
Timeline
Operations Manager
Colma Target 5001 Junipero Serra Blvd
03.2019 - 04.2025
Executive Team lead
Colma Target 5001 Junipero Serra Blvd
02.2015 - 02.2019
Remodel Operations Manager
Colma Target 5001 Junipero Serra Blvd
06.2014 - 01.2015
Overnight Shift Manager
Colma Target 5001 Junipero Serra Blvd
09.2013 - 05.2014
Team Supervisor
Target Colma
06.2009 - 08.2013
Associates Arts (A.A) - Sociology
City College of San Francisco
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