Summary
Overview
Work History
Education
Skills
Languages
Studies
Volunteer Experience
Hobbies and Interests
Timeline
Generic

Jean-Michel Bouffard

Montreal,QC

Summary

Hardworking Private Investigator with proven expertise in planning and carrying out professional investigations into criminal and civil matters. Serves client needs with tenacious dedication to obtaining documentation of unlawful or unsavory activities. Skilled in report writing and legal testimony.

Overview

10
10
years of professional experience

Work History

Private Investigator

Vip Investigation
01.2023 - Current
  • Conduct investigations discreetly; collection of information on civil, commercial matters using observation, surveillance and research techniques
  • Research and collection of evidence; Gather evidence and relevant testimony documents while respecting laws and regulations in force
  • Writing investigation reports
  • Consultation with customers, advisory service, meeting needs
  • Collected documentation such as witness statements, video recordings and photographs to support case findings.
  • Enhanced case success rate with meticulous attention to detail during investigations, ensuring all relevant information was gathered and analyzed.
  • Established trust with clients through consistent communication, keeping them informed of progress updates throughout the course of each investigation.

Restaurateur - Owner - Manager

Olivia's authentic chicken
01.2021 - 01.2023
  • Managed day-to-day business operations.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Management of quality assurance regarding compliance with health standards and regulations in force in Quebec, with regard to the safety, handling and conservation of food in restaurant
  • Administration of material resources, stock management, orders and inventories: orders from suppliers, reception, storage and presentation in restaurants
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Ensure cleaning and maintenance of machines and equipment and ensure cleanliness of all areas before, during and after service.
  • Developed and maintained strong relationships with clients and various suppliers, resulting in repeated business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Manager of Restaurant Establishments

Placement Sergakis
01.2014 - 01.2021
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Ensure bar machines and equipment maintenance and cleanliness in all work areas.
  • Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.

Education

High School Diploma -

Collège D'Anjou
Montréal, QC
2010

Certificate - Administration Et Gestion

University De Québec À Montréal
Montréal
2018

Skills

  • Team management
  • Financial and operational management
  • Sales and Business Development
  • Knowledge of purchasing and supply processes
  • Communication skills
  • Stress management
  • Ability to quickly resolve problems
  • Ability to motivate
  • Excellent knowledge of the restaurant and food industry
  • Computer science
  • Microsoft office suite - Word-Excel Power Point, Social networks, Canva

Languages

English
Native or Bilingual
French
Native or Bilingual

Studies

  • 2010, Diploma of Secondary Education, Anjou College, Montreal
  • 2018, Administration and Management, Certificate, Uqam, Montreal

Volunteer Experience

2021-10-01, Present, Volunteer Administrator, Cosom hockey league commissioner, Count attendance on a weekly basis Create balanced teams according to player levels Management of social networks and transmission of information to group members Purchase and renewal of equipment Management of organizational finances Organization of group social activities

Hobbies and Interests

  • Golf
  • Fine Cuisine
  • Hockey cosom
  • Tennis
  • Physical training

Timeline

Private Investigator

Vip Investigation
01.2023 - Current

Restaurateur - Owner - Manager

Olivia's authentic chicken
01.2021 - 01.2023

Manager of Restaurant Establishments

Placement Sergakis
01.2014 - 01.2021

High School Diploma -

Collège D'Anjou

Certificate - Administration Et Gestion

University De Québec À Montréal

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Jean-Michel Bouffard