Jean-Marc Vinette

• Communicated effectively with clients regarding progress updates and potential issues.
• Resolved customer complaints related to flooring installations promptly.
• Followed up regularly with clients after completion of projects in order to ensure satisfaction with results.
• Demonstrated excellent problem-solving skills when unexpected issues arose during job sites.
• Checked finished installations for accuracy and quality assurance purposes.
• Provided advice on which type of flooring would best suit customer's needs.
• Reviewed blueprints and drawings to determine layout of floor planks or tiles accurately.
• Followed safety protocols while operating power tools or hazardous materials.
• Prioritized tasks for each job after reading project blueprints and documents.

• Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
• Developed and maintained project plans, timelines, and budgets.
• Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
• Maintained records of all documents related to each project including specifications, change orders, invoices.
• Facilitated resolution of conflicts between team members when necessary.

• Assisted with customer requests and answered questions to improve satisfaction.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• General contracting services (Drywall, baseboards, mudding and taping, cabinets, painting)

• Install all types of flooring:

- Vinyl

- Hardwood

- Carpet tiles

- Ceramic

-VCT