Jean-Luc Hounanian
Canyon Country
Summary
Proactive food service professional recognized for teamwork and collaboration. Skilled in problem-solving, time management, and delivering exceptional customer experiences. Eager to leverage strengths to enhance dining operations and support team success. Open to learning new skills and entering new fields.
Overview
4
4
years of professional experience
Work History
Food Runner
Wood Ranch BBQ
Valencia, CA
09.2021 - 01.2024
- Delivered food and beverages efficiently to tables, ensuring timely service for guests.
- Assisted in maintaining cleanliness and organization of dining areas and service stations.
- Collaborated with kitchen staff to expedite orders during peak hours, enhancing workflow efficiency.
- Communicated effectively with servers to confirm order accuracy and customer preferences.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Asscoiate
In-N-Out Burger
Canyon Country, CA
06.2020 - 08.2021
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Operated kitchen equipment efficiently to maintain high food quality and safety standards.
- Collaborated with team members to streamline workflows during peak hours, enhancing overall productivity.
- Trained new associates on operational procedures and best practices for food preparation.
- Implemented cleanliness standards across workstations, contributing to a safe dining environment.
- Assisted management in maintaining compliance with health regulations through regular checks and audits.
Education
Bachelor of Science - Business Administration
Bemidji State University
Bemidji, MN05-2026
Associate of Arts - Business Administration
Los Angeles Pierce College
Woodland Hills, CA06-2024
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Strong teamwork
- Customer service
- Effective multitasking
- Sense of urgency
- Problem-solving
- Cash handling
- Restaurant etiquette
Timeline
Food Runner
Wood Ranch BBQ
09.2021 - 01.2024
Asscoiate
In-N-Out Burger
06.2020 - 08.2021
Bachelor of Science - Business Administration
Bemidji State University
Associate of Arts - Business Administration
Los Angeles Pierce College