Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jean-Luc Godbout

Grand Falls,NB

Summary

Dynamic Operations Manager with a proven track record at Services Marigo, skilled in optimizing workflows and enhancing team performance. Proficient in heavy equipment operation and effective communication, I successfully implemented process improvements that elevated service standards and customer satisfaction. Committed to safety and efficiency, I foster a collaborative work environment.

Overview

20
20
years of professional experience

Work History

Laborer Operator

Les Fermes Pl Levesque
06.2025 - 09.2025
  • Operated heavy machinery to assist in site preparation and material handling.
  • Followed safety protocols to maintain a secure work environment for all personnel.
  • Assisted team members with loading and unloading materials efficiently.
  • Maintained tools and equipment for optimal performance and reliability.
  • help rebuild, repair and prepare other farm equipment for different applications or seasons
  • operated bulldozer,loader,fork lifts,bobcat loaders,trucks etc.

Operations Manager

Services Marigo
05.2016 - 04.2024
  • Coordinated daily operations to ensure efficient workflow and adherence to company standards.
  • Monitored inventory levels, implementing timely restocking processes to minimize disruptions.
  • Trained new staff on operational procedures and safety protocols, enhancing team performance.
  • Analyzed operational data to identify trends and recommend process improvements.
  • Managed scheduling of resources to optimize labor efficiency across departments.
  • Assisted in the development of standard operating procedures for consistent operations.
  • Supported implementation of quality control measures to maintain high service standards.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Owner/Flooring Installer

Floor Covering Direct
09.2008 - 04.2016
  • Developed and implemented operational strategies to enhance service delivery and customer satisfaction.
  • Managed daily business operations, ensuring compliance with industry regulations and standards.
  • Oversaw staffing, training, and performance evaluation processes to build an effective team.
  • Established strong vendor relationships to secure favorable pricing and timely deliveries.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

Flooring Installer and Finisher

Christian Jacob Acadian Flooring
09.2005 - 08.2008
  • Installed various flooring materials including hardwood, tile, and carpet with precision and attention to detail.
  • Collaborated with clients to assess flooring needs and provided expert recommendations on material selection.
  • Operated specialized tools and equipment for flooring installation, ensuring adherence to safety protocols.
  • Trained junior installers on best practices for flooring techniques and effective use of tools.
  • Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
  • Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
  • Performed thorough inspections of subfloors before installing new materials, identifying potential issues and addressing them proactively.
  • learned to sand and refinish hardwood floors,apply finish coats
  • Cut and trimmed flooring to fit around obstacles and within tight spaces.
  • Conducted site assessments to prepare surfaces for optimal flooring adhesion and durability.
  • Completed complex flooring projects within the given deadlines, ensuring client satisfaction and repeat business.
  • Enhanced customer satisfaction by providing professional and timely flooring installation services.
  • Reduced material wastage by accurately measuring and cutting flooring materials according to project specifications.
  • Improved flooring installation quality by using precision tools and techniques.
  • Assisted clients in selecting the most suitable flooring options for their needs, budgets, and preferences.
  • Conducted regular maintenance checks on tools used during installations to maintain efficiency over time.

Education

High School Diploma -

Polyvalente Thomas Albert
Grand Falls, NB
06-2001

Skills

  • Power tool usage
  • Materials handling
  • Equipment operations
  • Heavy equipment operation
  • Loading and unloading
  • Hand tool proficiency
  • Power tool use
  • Backfilling operations
  • Vehicle maintenance
  • Load securing
  • Welding
  • Construction background
  • Teamwork and collaboration
  • Decision-making
  • Following directions
  • Repair and maintenance
  • Effective communication skills
  • [Equipment] operation
  • Machinery inspection
  • Equipment inspection
  • Front end loader operations
  • Clean driving record
  • Good judgement
  • Valid Driver's license
  • Equipment logs
  • Preventive Maintenance
  • Blueprint reading

Languages

French
Native or Bilingual
English
Native or Bilingual

Timeline

Laborer Operator

Les Fermes Pl Levesque
06.2025 - 09.2025

Operations Manager

Services Marigo
05.2016 - 04.2024

Owner/Flooring Installer

Floor Covering Direct
09.2008 - 04.2016

Flooring Installer and Finisher

Christian Jacob Acadian Flooring
09.2005 - 08.2008

High School Diploma -

Polyvalente Thomas Albert

Similar Profiles

CREATE PROFILE
Jean-Luc Godbout