Jean Garcia
Afton,NS
Overview
8
8
years of professional experience
Work History
Supermarket Worker
co up
Baddeck, Nova Scotia
04.2021 - 11.2025
- Adhered to all health codes while handling food items such as fruits, vegetables, dairy products.
- Checked expiration dates on food items regularly to ensure freshness was maintained at all times.
- Responded to customer inquiries and resolved issues to ensure satisfaction.
- Assisted in training new staff members on store policies and procedures.
- Computed purchases and received and processed cash or credit payment.
Sous-chef
chantarelle country inn
Baddeck, Nova Scotia
05.2024 - 11.2024
- Enhanced team productivity, ensuring superior meals each day.
- Conducted frequent line checks to keep food at proper temperatures in holding zones.
- Managed customer complaints with solutions-focused approaches to improve dining experience.
- Performed weekly inspections of all equipment for safety compliance.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
Customer Support Specialist
Alorica
Santo Domingo, Dominican Republic
03.2018 - 07.2018
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Provided exceptional customer service to ensure customer satisfaction.
- Responded quickly to customer inquiries, needs and problems.
- Ensured customer satisfaction through effective communication skills and problem resolution techniques.
- Collaborated closely with other departments such as sales or marketing to resolve complex customer issues quickly and efficiently.
Education
High School Diploma -
Ad Maiora
Santo Domingo 06-2016
Skills
- Menu development
- Ordering and requisitions
- Customer service
- Positive and professional
- Complaint handling
- Creative problem solving
- Call center procedures
Languages
Spanish
Full Professional
Timeline
Sous-chef
chantarelle country inn
05.2024 - 11.2024
Supermarket Worker
co up
04.2021 - 11.2025
Customer Support Specialist
Alorica
03.2018 - 07.2018
High School Diploma -
Ad Maiora
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