Jean-Frédéric Djesse
Toronto,ON
Summary
Dynamic Professional with expertise in Group Facilitation and Conflict Resolution. Strong skills in Organizational Management and Time Management enhance effective communication and collaborative success. Proven track record of creating inclusive environments that drive engagement and results.
Overview
3
3
years of professional experience
Work History
Facilitator
College Boreal
07.2025 - 10.2025
- Ensured campus safety by managing facility access and equipment operations.
- Streamlined event logistics through efficient room setup and inventory management.
- Delivered responsive support to staff and students, enhancing campus operations.
- Conducted workshops that improved team collaboration and communication skills.
- Created training materials aligned with participant learning objectives and program goals.
Marketing Research
COFRD
05.2025 - 07.2025
- Identified barriers to cultural participation by organizing data from underrepresented groups.
- Unearthed trends influencing community engagement through thorough data analysis.
- Recommended strategies to enhance cultural activity inclusivity and effectiveness for the organization.
Substitute Supervisor
Paul-Demers Elementary School
10.2024 - 04.2025
- Ensured a safe, organized environment during student lunch breaks, enhancing supervision.
- Fostered positive communication and social interaction, boosting student engagement and teamwork.
- Collaborated with school staff to support daily operations and smooth transitions.
Production and Logistics Assistant
MLI Group
02.2024 - 08.2024
- Ensured quality and safety standards in repairing and assembling pallets.
- Coordinated logistics teams to optimize pallet flow for timely deliveries.
- Supported production supervisors by monitoring workflow and team coordination.
- Conducted quality inspections on repaired pallets to maintain product integrity.
- Managed material inventory for efficient pallet repair and production processes.
Communications Officer
UTB
11.2022 - 09.2023
- Enhanced public visibility through press releases and organized impactful press events.
- Managed crisis communications by developing key messages and coordinating response efforts.
- Ensured precise internal messaging to employees, fostering transparent company communications.
Customer Service
UTB
05.2022 - 06.2022
- Ensured positive transport experiences by promptly addressing customer inquiries and complaints.
- Provided accurate travel information, resolving passenger issues efficiently and effectively.
- Communicated real-time service updates to passengers, enhancing operational transparency and clarity.
- Collaborated with operations teams to report incidents and improve service reliability.
- Maintained high customer satisfaction by managing service interruptions and inquiries proficiently.
Education
Marketing Management -
Humber Polytechnic
TorontoMarketing Communication Certificate - undefined
ILSC Greystone College
04.2024
Licence en communication organisationnelle - undefined
Faculté des sciences sociales, University d'Abidjan
Abidjan, Côte d'Ivoire05.2023
Skills
- Inventory tracking and stock control
- Receiving, shipping, and warehouse coordination
- Shipment tracking and delivery follow-up
- Supplier communication and issue resolution
- Data analysis for inventory and logistics planning
- ERP / WMS systems and Excel reporting
- Process improvement and efficiency optimization
- Compliance with safety and warehouse procedures
LANGUAGES
Français : Natif
English : courant (parlé, lu, écrit)
VOLUNTEERING
ACIRT (Association of Ivorians of Greater Toronto), 2024-06, Present, Chargé des affaires intercommunautaires., Coordonnateur de la Commission Jeunesse de l'ACIRT., Coordonnateur de rencontres entre jeunes des communautés africaines et d'événements publics et événementiels.
Timeline
Facilitator
College Boreal
07.2025 - 10.2025
Marketing Research
COFRD
05.2025 - 07.2025
Substitute Supervisor
Paul-Demers Elementary School
10.2024 - 04.2025
Production and Logistics Assistant
MLI Group
02.2024 - 08.2024
Communications Officer
UTB
11.2022 - 09.2023
Customer Service
UTB
05.2022 - 06.2022
Marketing Communication Certificate - undefined
ILSC Greystone College
Licence en communication organisationnelle - undefined
Faculté des sciences sociales, University d'Abidjan
Marketing Management -
Humber Polytechnic