Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jean Chauvin

Supply Chain Executive Leader
Leamington,ON

Summary

An executive leader possessing the experience and insight to develop and lead cross-functional teams and to contribute significantly to the creation and execution of business strategies that will ensure the success of an organization.

Overview

33
33
years of professional experience

Work History

Director of Supply Chain

Highline Mushrooms
08.2019 - 10.2023
  • Promoted sustainability within the supply chain by identifying eco-friendly alternatives for raw materials, packaging, and transportation methods.
  • Managed all aspects of inventory control from demand planning to warehousing and distribution activities.
  • Led efforts towards end-to-end visibility within the supply chain process using advanced analytics tools and techniques.
  • Ensured compliance with industry regulations and standards by regularly reviewing policies, procedures, and documentation requirements.
  • Developed strong relationships with suppliers for improved collaboration and procurement outcomes.
  • Continuously upgraded knowledge of emerging trends in the field of Supply Chain Management leading to proactive decisionmaking.
  • Led cross-functional teams to drive continuous improvement initiatives within the supply chain department.
  • Conducted comprehensive supplier audits to ensure adherence to company values, policies, and contractual agreements.
  • Enhanced supply chain efficiency by implementing data-driven strategies and streamlining processes.
  • Oversaw the successful integration of acquired companies into existing supply chain operations.
  • Increased on-time delivery rates through effective communication and coordination among team members.
  • Collaborated with internal departments such as sales, finance, marketing, and production to align business goals with supply chain objectives.
  • Mentored junior staff members fostering growth opportunities while building trust-based relationships that resulted in improved teamwork.
  • Oversaw purchasing process and linked demand planning to manufacturing and fulfillment needs.
  • Developed and maintained strong cross-functional relationships within overall organization.
  • Hired, developed and led team of direct reports.
  • Defined or refined KPIs signaling success for partners across quality, performance and cost-efficiency dimensions and drove improvements in target metrics.
  • Built scalable supply chain operations teams to work with growing business.
  • Oversaw demand planning, purchasing, and logistics.
  • Supervised 15 staff members tasked with handling materials management, planning, purchasing, and customer service duties.
  • Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
  • Formulated demand planning and generated supply chain management metrics.
  • Applied insights of global economics and marketing to implement pricing strategies and channels.
  • Improved, standardized and documented planning and scheduling processes.
  • Teamed with sales and marketing teams to confirm that product availability meets customer demand.
  • Forecasted and managed annual operating budget for every location.

General Manager Central Region

Highline Mushrooms
04.2014 - 08.2019
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performanceresults.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Collaborated with cross-functional teams to develop innovative solutions.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reported issues to higher management with great detail.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.

Senior Sales Manager

Highline Mushrooms
02.2005 - 04.2014
  • Managed complex contract negotiations with suppliers to reduce procurement costs without compromising quality or service levels.
  • Spearheaded efforts to penetrate new markets by conducting thorough competitor analyses and developing customized go-to-market strategies.
  • Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
  • Drove profitability by reallocating resources and focusing on high-potential opportunities, resulting in a significant increase in overall company revenue.
  • Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
  • Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.
  • Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
  • Implemented data-driven decision-making to optimize pricing strategies, yielding higher profit margins on key product lines.
  • Established a robust CRM system that allowed for accurate tracking of customer interactions, leading to more informed decision-making throughout the entire sales process.
  • Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
  • Negotiated profitable contracts with major clients, securing their loyalty while maximizing company revenue.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Managed accounts to retain existing relationships and grow share of business.

Distribution Manager

Highline Mushrooms
06.1995 - 04.2005
  • Implemented safety protocols within the warehouse, reducing workplace incidents and maintaining compliance with OSHA regulations.
  • Coordinated closely with customer service representatives to address any shipping or delivery issues promptly, improving overall customer satisfaction rates.
  • Negotiated contracts with carriers, resulting in cost savings and improved service levels for the company.
  • Reviewed transportation invoices for accuracy, identifying discrepancies and ensuring prompt resolution.
  • Developed strong relationships with vendors and suppliers to ensure timely deliveries and accurate inventory data.
  • Participated in industry conferences to stay up-to-date on emerging trends, identifying opportunities for innovation within our own distribution processes.
  • Led a team of distribution staff, fostering a positive work environment and promoting professional growth.
  • Maintained accurate records of all incoming and outgoing shipments, ensuring proper documentation for regulatory compliance purposes.
  • Improved delivery times with strategic route planning and reallocation of resources.
  • Managed warehouse operations, ensuring proper storage and handling of products to maintain quality.
  • Reduced order fulfillment time through the development of streamlined picking and packing procedures.
  • Established clear communication channels with sales teams to improve coordination between departments, resulting in smoother workflows throughout the organization.
  • Assisted in budget preparation, ensuring effective allocation of resources for optimal distribution performance.
  • Collaborated with other managers to develop comprehensive logistics strategies that aligned with broader organizational goals.
  • Increased client retention by providing superior customer service.
  • Developed and maintained knowledgeable and productive team of employees.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.

Dispatch Supervisor

Central Transport
10.1990 - 06.1995
  • Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
  • Ensured compliance with local, state, and federal regulations governing emergency response dispatch activities.
  • Enhanced team productivity by providing ongoing training and support to dispatch staff.
  • Recruited highly qualified candidates, conducting interviews and providing onboarding support for new hires in the dispatch department.
  • Improved customer satisfaction, maintaining timely communication with drivers and clients regarding updates or changes in delivery status.
  • Created a positive work environment through open communication channels and fostering teamwork among staff members.
  • Evaluated and adjusted over 15 routes based on daily needs, available workers, traffic hazards, and weather conditions.
  • Directed dispatching, routing, and tracking of 15 fleet vehicles.
  • Optimized routes through careful planning, realizing cost savings.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Communicated with customers to provide delivery updates and resolution.
  • Provided customers with information on products and services.
  • Monitored and tracked dispatch communication systems.

Education

Diploma of Business Administration-Marketing - Business Administration

St. Clair College of Applied Arts And Technology
Windsor, ON
06.1990

Skills

  • Executive Leadership
  • Strategic Planning - Forecasting
  • P&L Management
  • Global Key Account Management
  • Supplier Relationship Management
  • Warehouse Management
  • Supply chain management
  • Inventory Management
  • Category Management
  • 3rd Party Grower Management
  • Fleet Management

Timeline

Director of Supply Chain

Highline Mushrooms
08.2019 - 10.2023

General Manager Central Region

Highline Mushrooms
04.2014 - 08.2019

Senior Sales Manager

Highline Mushrooms
02.2005 - 04.2014

Distribution Manager

Highline Mushrooms
06.1995 - 04.2005

Dispatch Supervisor

Central Transport
10.1990 - 06.1995

Diploma of Business Administration-Marketing - Business Administration

St. Clair College of Applied Arts And Technology

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Jean ChauvinSupply Chain Executive Leader